AutoNation Ford Torrance

I appreciate their thoroughness when investigating a complaint and finding funding through a warranty I didn't even know I had. complaint and finding funding through a warranty I didn't even know I had. More

I went through AitoNation Ford in Torrance to buy my Mustang Mach-E. They helped me with the ordering process. Getting updates from them took a bit of teeth-pulling but when the car was being delivered Mustang Mach-E. They helped me with the ordering process. Getting updates from them took a bit of teeth-pulling but when the car was being delivered they were on top of it. Joseph guided me through the process and was kind enough to wait for me to sell my old car first. When I went down to buy it, it was cleaned and ready to go and Joseph completed as much of the paperwork ahead of time as he could. I hate the process of buying cars. But Joseph made it not so bad. More

The Ford service team at AutoNation in Torrance has done an exceptional job taken care of my 2014 F-150 Raptor. I have been taking my Raptor to this dealer since I purchased my truck over 9 years ago and I an exceptional job taken care of my 2014 F-150 Raptor. I have been taking my Raptor to this dealer since I purchased my truck over 9 years ago and I will never take it anywhere else. Jason Green and Jesse Cisneros do a phenomenal job representing the values, ethics and commitment that make Ford the company it is and why customers return again and again. I would Highly recommend asking for them if you want to be treated with respect and fairness and be treated like a valued customer. They will change any negative perceptions you may have with past dealerships. 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ . More

Everything was done as promised. Every step of the process was completed with efficiency and in a timely manner Every step of the process was completed with efficiency and in a timely manner More

Everything went perfect and they finished my oil change on time, best of all I used the points to pay so it was free! The cost was less at this dealer than i paid elsewhere as well. I will definatly go on time, best of all I used the points to pay so it was free! The cost was less at this dealer than i paid elsewhere as well. I will definatly go back More

Once again thank you to all at AutoNation Ford! I've been a customer for over 22 years. Purchased my Expedition there and had all my services there. I've been a customer for over 22 years. Purchased my Expedition there and had all my services there. More

I always take my vehicle to AutoNation Ford - everyone is so helpful, and the service is done on time and done correctly. I will not take my vehicle anywhere else. so helpful, and the service is done on time and done correctly. I will not take my vehicle anywhere else. More

Purchased vehicle, haven't received registration or car title. Multiple messages to dealership have gone unanswered. title. Multiple messages to dealership have gone unanswered. More

The workmanship is great and the service personnel is good. Retuning call’s could be better good. Retuning call’s could be better More

Jesse Cisneros, my service advisor, is fantastic, thorough, professional, always calls me quickly with any updates, and good to work with. I have been receiving great service through him at AutoNati thorough, professional, always calls me quickly with any updates, and good to work with. I have been receiving great service through him at AutoNation Ford Torrance. The one issue that is weak and needs attention at this dealership, is there is no visible central service desk for any new customers to approach, or existing customers to go to if they don't have a specific service advisor already. As I did a couple of times when I first began my service at this dealer. You pull in and park somewhere in the tunnel area, confusing, and stand around hoping for a service advisor to voluntarily come out to you. It's random, and if they are all occupied, you will stand there un-attended, not sure where to go for quite a while. Maybe this scenario, due to building structure cannot be addressed, but it's unfortunate. More