AutoNation Ford Torrance

The service department is good and the service was completed exactly as we agreed! It can be a little time to get your vehicle checked in but the service of the car was good! completed exactly as we agreed! It can be a little time to get your vehicle checked in but the service of the car was good! More

This service location is not very efficient. Left vehicle at 8:00 a.m. for oil change and no call all day. Went to dealer location and no explanation why I didn't receive a call to let me know Left vehicle at 8:00 a.m. for oil change and no call all day. Went to dealer location and no explanation why I didn't receive a call to let me know to pick it up. Service agent offers no explanation why and on another fix it request, tells me he never has seen this problem of F150 rear window bracket holding sliding window glass falling off due to adhesive not sticking. Ford F150 Blogs show hundreds of customers having this problem. This location not very helpful. More

Got Jesse Cinsneros as service advisor. The worse ever. My car did not come back for days. No update from him so ended up renting a car (cost few hundred) which would not have been necessar The worse ever. My car did not come back for days. No update from him so ended up renting a car (cost few hundred) which would not have been necessary only if he called. Picked up my car, but car was parked in a way that there was no way to get out. Nobody at AutoNation Ford helped me until I almost hit one of the cars that was blocking me More

Good servicing not so good on recall need 2nd visit waste of another day and gas and time should have done it right the fist time of another day and gas and time should have done it right the fist time More

Everything was done as promised. Every step of the process was completed with efficiency and in a timely manner Every step of the process was completed with efficiency and in a timely manner More

I appreciate their thoroughness when investigating a complaint and finding funding through a warranty I didn't even know I had. complaint and finding funding through a warranty I didn't even know I had. More

I went through AitoNation Ford in Torrance to buy my Mustang Mach-E. They helped me with the ordering process. Getting updates from them took a bit of teeth-pulling but when the car was being delivered Mustang Mach-E. They helped me with the ordering process. Getting updates from them took a bit of teeth-pulling but when the car was being delivered they were on top of it. Joseph guided me through the process and was kind enough to wait for me to sell my old car first. When I went down to buy it, it was cleaned and ready to go and Joseph completed as much of the paperwork ahead of time as he could. I hate the process of buying cars. But Joseph made it not so bad. More

The Ford service team at AutoNation in Torrance has done an exceptional job taken care of my 2014 F-150 Raptor. I have been taking my Raptor to this dealer since I purchased my truck over 9 years ago and I an exceptional job taken care of my 2014 F-150 Raptor. I have been taking my Raptor to this dealer since I purchased my truck over 9 years ago and I will never take it anywhere else. Jason Green and Jesse Cisneros do a phenomenal job representing the values, ethics and commitment that make Ford the company it is and why customers return again and again. I would Highly recommend asking for them if you want to be treated with respect and fairness and be treated like a valued customer. They will change any negative perceptions you may have with past dealerships. 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ . More

Everything went perfect and they finished my oil change on time, best of all I used the points to pay so it was free! The cost was less at this dealer than i paid elsewhere as well. I will definatly go on time, best of all I used the points to pay so it was free! The cost was less at this dealer than i paid elsewhere as well. I will definatly go back More

Once again thank you to all at AutoNation Ford! I've been a customer for over 22 years. Purchased my Expedition there and had all my services there. I've been a customer for over 22 years. Purchased my Expedition there and had all my services there. More