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AutoNation Ford Torrance

Torrance, CA

4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

March 17, 2022

Kept my truck to run diagnostic over 10 days for fuel pump issue. Never called More

by bf.ontrack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve - Service advisor
Mar 22, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 14, 2022

Excellent service. Friendly staff. I would recommend to friends. Visit Tom Noone the service writer. More

by Mash Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Mar 16, 2022 -

AutoNation Ford Torrance responded

Hi Mash, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

March 14, 2022

The service department is good and the service was completed exactly as we agreed! It can be a little time to get your vehicle checked in but the service of the car was good! More

by Ianwestlake888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek,
Mar 16, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 14, 2022

This service location is not very efficient. Left vehicle at 8:00 a.m. for oil change and no call all day. Went to dealer location and no explanation why I didn't receive a call to let me know More

by Ford F150 Lew0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesus Cisneros
Mar 16, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 14, 2022

Got Jesse Cinsneros as service advisor. The worse ever. My car did not come back for days. No update from him so ended up renting a car (cost few hundred) which would not have been necessar More

by KO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Cinsneros
Mar 16, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

March 13, 2022

Good servicing not so good on recall need 2nd visit waste of another day and gas and time should have done it right the fist time More

by Rddoukakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy
Mar 15, 2022 -

AutoNation Ford Torrance responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

March 12, 2022

Everything was done as promised. Every step of the process was completed with efficiency and in a timely manner More

by Cplandscapeinc
Recommend Dealer
Yes
Employees Worked With
Ron. Roy
Mar 13, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 12, 2022

I appreciate their thoroughness when investigating a complaint and finding funding through a warranty I didn't even know I had. More

by CMax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 13, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 12, 2022

I went through AitoNation Ford in Torrance to buy my Mustang Mach-E. They helped me with the ordering process. Getting updates from them took a bit of teeth-pulling but when the car was being delivered More

by snatraps99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Mar 13, 2022 -

AutoNation Ford Torrance responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 12, 2022

The Ford service team at AutoNation in Torrance has done an exceptional job taken care of my 2014 F-150 Raptor. I have been taking my Raptor to this dealer since I purchased my truck over 9 years ago and I More

by Rmhyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Green and Jesse Cisneros
Mar 13, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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