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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

March 28, 2022

This dealer and its service technicians continue to be honest and have integrity. I have been happy with all interactions thus far, and will continue to go to them for service in the future. More

by jgadaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek
Apr 01, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2022

Service outstanding and service representative Jess Cisneros has always gone above and beyond for us More

by Hiddenhelper1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Mar 30, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jesse here at AutoNation Ford Torrance! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2022

Waited 20 minutes for customer rep. Had to flag one down for help. Not busy More

by LaniFarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 29, 2022 -

AutoNation Ford Torrance responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (424) 253-4976.

Mar 29, 2022 -

LaniFarias responded

Still waiting a response on issue I brought up during my last visit. My driver’s side tail light accumulates water. Service rep said he’d get back to me. Still waiting for a response.

March 25, 2022

When I arrived there, he asked me if I had been helped and the time of my apointment. She took pictures and gave me an estimate. She told me that I can go to the waiting room while the car was being ser More

by scruyumf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Marroquin
Mar 29, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 30, 2022 -

scruyumf responded

THANK YOU FOR YOUR RESPONSE!!! YOUR SERVICE AND PARTS DEPARTMENT ARE EXCELLENT!!!

Mar 30, 2022 -

scruyumf responded

THANK YOU FOR YOUR RESPONSE !!! YOUR SERVICE AND PARTS DEPARTMENT ARE EXCELLENT!!!

March 24, 2022

I have worked or dealt with nearly everyone there at one point or another, and I always get great service and treatment from everyone. Great people who care, know what they're doing, get things done and go More

by Someguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek, Caitlin, Jose
Mar 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 24, 2022

They’re courteous and definitely meets your needs with your car servicing. Also honest instead of trying to take your money More

by Hye.jin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Mar 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 24, 2022

Placing our order for the New Ford Maverick was straight forward. We went on- line, choose our options; contacted Joseph for few quick answers. Once our truck arrived at the dealership, Joseph promptly con More

by JCREYNOLDS1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 29, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 23, 2022

Got my truck serviced and they even washed it ! All very friendly and kind . Work was done in a timely manner . More

by Dan H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Mar 26, 2022 -

AutoNation Ford Torrance responded

Hi Dan, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

March 22, 2022

We have been bringing in our Ford Escape for the past 6 years and we ALWAYS have Tom Noone as our service agent. He is Professional, Honest and gets the job done in a Timely manner. Tom Noone is Excell More

by LSueWilliams51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Mar 26, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 28, 2022 -

LSueWilliams51 responded

You are more than welcome! We recommend you give Tom Noone a raise!!! Have a great week!!

March 21, 2022

I have brought my car here since I bought my Mustang in 2010. I had the pleasure of working with Steward ever since until he left. But I continued to bring my car here believing the work you guys do. I al More

by ieremiaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine
Mar 25, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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