AutoNation Ford Torrance

They customer service friendly and time on pick up was ok also like when they wash & vacuum my car. ok also like when they wash & vacuum my car. More

Great experience. Sales team was amazing, making sure we got the best rate possible and on our way with no hassle. Sales team was amazing, making sure we got the best rate possible and on our way with no hassle. More

They could improve on their communication skills so that clients can make plans if they are going to be without a vehicle. Also Autonation Ford scheduler needs to know or coordinate with Service Manager clients can make plans if they are going to be without a vehicle. Also Autonation Ford scheduler needs to know or coordinate with Service Managers schedules so that a Service Manager you are assigned to will be there when you come in for your scheduled service. More

Advisor Derek Duarte is superb. Always provides an accurate estimate and delivers what he promises. Always provides an accurate estimate and delivers what he promises. More

I set up an appointment for a service. Plus I had three recalls on my pickup truck. The work was done on time my vehicle was washed prior to getting it back to me. I'm very satisfied with Plus I had three recalls on my pickup truck. The work was done on time my vehicle was washed prior to getting it back to me. I'm very satisfied with AutoNation Ford More

Experience with ANFT was fantastic, and Joseph Mistri was especially helpful. I had been waiting for two years for the arrival of my 2-door Ford Bronco. I reached out to him throughout that period, and he especially helpful. I had been waiting for two years for the arrival of my 2-door Ford Bronco. I reached out to him throughout that period, and he was always supportive, informative, and responsive. Even though he could not be completely sure that I would take delivery of the vehicle, he nonetheless always spent time assisting in building my vehicle, explaining the features, and encouraging me to test drive an earlier model. Once my Bronco arrived, his enthusiasm only made the moment even more exciting. Clearly the relationship does not end when the customer drives off the lot because he has graciously reached out a couple of times to confirm that I do not have any questions or concerns. Also, their finance staff was helpful and incredibly nice. I highly recommend AutoNation Ford Torrance. Lastly, this is my third Ford (two prior Explorers) and I continue to be a satisfied customer and advocate for the brand. More

Ron was a great salesman to deal with, friendly, thorough, knowledgeable, always quick to respond to queries and kept us updated frequently about our car build. thorough, knowledgeable, always quick to respond to queries and kept us updated frequently about our car build. More

I had an unusual repair to my Ford C-Max. The Service Representative kept me informed and provided me options on how to deal with this repair. I was pleased with the work and the timeliness The Service Representative kept me informed and provided me options on how to deal with this repair. I was pleased with the work and the timeliness of the work performed. More

Excellent service department that does a good job servicing your car. the service is always quick. The people are always very friendly. servicing your car. the service is always quick. The people are always very friendly. More

Buying experience was good. Went in for first service due to a service light at 3600 miles. Already need module replacement which is concerning given the low mileage on a new Went in for first service due to a service light at 3600 miles. Already need module replacement which is concerning given the low mileage on a new car but more concerning was the lack of communication. Dropped car off noon and did not hear about the repairs the dealership was not able to complete until the afternoon of the next day. Not at all impressed with first visit. More