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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

May 23, 2022

Brought my car in and was done within a couple days service has gotten better More

by Lvnpisces74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
May 25, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2022

I was really disappointed with the customer service provided by the Sales Manager. He was unwilling to have the service department look at my airbag light which has been going off since I bought the ca More

by Jenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Farrukh Zaheer
May 26, 2022 -

AutoNation Ford Torrance responded

Hi Jenna, we appreciate you taking the time to respond. The staff at AutoNation Ford Torrance take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (424) 253-4976 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 20, 2022

My service visits had expired about 1 month ago and Derek still gave me my service at no charge. Derek in the service department is the best! More

by weberr31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
May 22, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 20, 2022

This dealership gives excellent service and professional services. Highly recommend this ford dealership. I’ve been doing business with them for over 15 years . Seek Jessie in service and Joseph in sales More

by boatmandd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesie and Joseph
May 22, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your experience with us! We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

May 19, 2022

there is no communication between the staff no one follows up on anything and there lacking in returning phone calls More

by victor.johnson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AB Martin
May 21, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 19, 2022

Tech was informative and seemed to enjoy what he was doing. Appreciate everyone’s time More

by Noahprieto124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse and I wish I knew the techs name damnit
May 21, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2022

The Ford autonation Torrance It's very close. and in proximity to where I live. Good customer service. And a great lady by the name of Chelsea that works in parts. More

by Keith223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Noone
May 21, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2022

Good Customer service. They were able to fit me in on the day that my car battery died. They could have done a little better job notifying me about the status of my car, More

by deana s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Staff
May 21, 2022 -

AutoNation Ford Torrance responded

Hi Deana, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2022

The service was very good. We appreciated the time taken to gangle our problem. Excellent! More

by gregflickdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
May 19, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 17, 2022

I GOT THE VERY BEST SERVICE FROM THIS DEALERSHIP AND TOM NOONE WHO HELPED ME . IT IS RATED #1 IN MY BOOK , THANKS AGAIN. TED HAGGSTROM More

by TEDHAGGSTROM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOM NOONE
May 19, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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