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AutoNation Ford Torrance

Torrance, CA

4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

October 03, 2023

I arrived for my appoitment at 7:30 am which I made on line for "The Works". I told them I would wait and at 9 am my car was ready. I have bought 2 SUV's from this dealership and very happy with servive o More

by nobaddays55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 07, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2023

This was the slowest buying experience I’ve ever had. No one seem to know what they were doing. The finance guy was just terrible, and they use old-school paperwork. I do not recommend buying a car from More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven
Oct 02, 2023 -

AutoNation Ford Torrance responded

Hi Dana, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (424) 253-4976 to speak to our manager directly.

September 25, 2023

I would give Service Advisor Kathy Stankus 6 stars out of 5, for superb sevice. More

by sodar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Stankus
Sep 28, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

Oil change and inspections were performed professionally and in a timely manner. The salesman was friendly and helpful. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Cisneros, Pedro Reyes
Sep 24, 2023 -

AutoNation Ford Torrance responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

I have had a great experience with AutoNation Ford Torrence, especially with Joseph Mistrih, he was very honest & straight forward in the whole process and I am very happy with my purchase. More

by GGeorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih & Damian Alishan
Sep 21, 2023 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 18, 2023

My wife and I had a very good time, interacting with the employees. We found Katherine to be vary friendly and informative, we also liked that system of video communication between mechanic and customer. More

by Dforan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine, Jesse Cisneros, Roy Leshaw
Sep 22, 2023 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

I arrived 50 minutes late for my 7:00 am appointment to install ordered truck bed liner and tonneau cover. Service advisor said only cover was here. I went to parts and they graciously called Ford Accessor More

by smuthe2you
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Sep 18, 2023 -

AutoNation Ford Torrance responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Torrance. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2023

Had me wating for more than 2 hours, as my shuttle never arrived to pick me up. More

by alemancnst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Sep 15, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

September 07, 2023

I wanted to sell my 2006 Charger SRT8, and I knew they would low ball me cause the car isn’t perfect, but they offered me $2000 for a real SRT8. I would never do business with any Any Auto Nation company More

by dijah_mismeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Angel and the manager
Sep 11, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2023

Great service, everyone very friendly and respectful. Sales department answered all of my questions. I would definitely recommend this dealership and I would definitely return to you guys for another pur More

by Rick0406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Hall, Jugbhirb Singh, Martin.
Sep 08, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Drive safe, and we'll see you on the road.

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