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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

June 24, 2022

I have been using the services of Tom No one for over 30 years. He is very attentive to all my needs. I’m extremely satisfied with the services he provides me and my car. He is what keeps me coming to that More

by Apg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jun 27, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 22, 2022

Katherine was awesome and helpful! You could tell she was working hard! She went out of her way to help us in a timely manner and was friendly and professional! Thank you Ford for wash More

by Citruslvnllv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Jun 23, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

Does only what is needed - did not try to up-sell. Have been going here for more than 20 years More

by richinart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 23, 2022 -

AutoNation Ford Torrance responded

Hi Richinart, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 22, 2022

Katherine Stankus was efficient, kind, understanding. She knew her business and helped guide me along. My previous ford dealer failed to tell me that the emails I would get to service my car did not ap More

by ppdeciutiis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Stances
Jun 23, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

No response after reaching out to find out if the 4 Runner was still there. More

by No1hckyfn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No response
Jun 23, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 21, 2022

As it usually is, my most current visit was quite enjoyable, actually. During the short time I was there another customer and I began talking and seemed to agree on an interesting topic. That was the More

by j6114a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Jesus, Tatum, Nancy, Ashley
Jun 22, 2022 -

AutoNation Ford Torrance responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

June 20, 2022

Very helpful. Took care of what I went in for and scheduled future appointment for me. More

by Big_m_fine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Jun 22, 2022 -

AutoNation Ford Torrance responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2022

Read my past service and advised on work needed. I will definitely come back again for service. More

by Reylady90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Cisnerous
Jun 21, 2022 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 20, 2022

Service advisors are great! Cashiers are not. They need to smile and be more courteous. More

by Cirsucu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathryn
Jun 21, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 20, 2022

Joseph is awesome. He does his job right!! He is very busy guy so he may not get back to you right away. More

by kebinp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Jun 21, 2022 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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