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AutoNation Ford Torrance

Torrance, CA

4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

June 30, 2022

Amir and the sales team took care of me at this Ford dealership ship despite the tough current market. I felt like I was being treated less as a sales and more of a customer. I would definitely refer fa More

by Amgomez21a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir, Ab, Faruuk
Jul 04, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your kind words and this wonderful review! Thanks for the recommendation, and have an amazing day!

June 30, 2022

They scratched the car while “rinsing” it off (was not clean to my standards, don’t say “detailed” when u really mean rinsed with water) had to leave with a loaner….once I picked up the car…..IT WAS EMPTY More

by hi5five5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy
Jul 04, 2022 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

Oct 25, 2022 -

hi5five5 responded

Called and of course…no one answered 😞

June 29, 2022

Extremely pleasant experience with all of the employees I dealt with, my my truck was finished on time and the work was done professionally More

by ddog99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Stankus
Jul 01, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 28, 2022

I loved working with Kathy on getting my vehicle serviced. The staff is super friendly and efficient. Thanks again! More

by alfredopapadakis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
Jun 30, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2022

The show room vehicles display are nice. Beverage and Starbucks coffee are provided. WiFi is available. Sales person greeted us while we first entered the dealership. More

by amysnoopy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenifer Hall
Jun 30, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

Our experience with Joseph and the Ford AutoNation team in Torrance was excellent. We were impressed with their knowledge, integrity quality of service. Thank you. More

by KingRanchOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Jun 30, 2022 -

AutoNation Ford Torrance responded

Hello there! It is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 26, 2022

Service dept, especially Jesus Cisneros were very helpful with my problem and took care of it as a walk in, no appointment. More

by Dm.ms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

Derrick is a great service writer! He had the vehicle in and out in a very timely fashion! As always, the vehicle is clean and ready when promised. More

by 399tracy399 Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2022

I have always appreciated the personal service the Service department provides to their customers. Jess kept me informed during the entire service, More

by JohnYule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jesse
Jun 27, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 24, 2022

Service was just okay, not good not bad. When I got a message that my car was ready I had to wait a little longer because it was in the car wash, which was fine. When it came out it wasn’t w More

by kyliekamimura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrek Duarte
Jun 28, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (424) 253-4976. We hope to hear from you.

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