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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

July 21, 2022

Recently took delivery of a 2022 ford lightning. And everyone was great. Thank you Joseph Mistrih More

by Hg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih Fleet Sales Manager
Jul 24, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2022

The fleet manager Joseph was honest ,stuck to his word . They made the process painless . More

by mbray2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Jul 22, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 20, 2022

Jesse Cisneros, Assistant Service Manager, was very professional and gave outstanding service. My 2020 Mustang GT recall was fixed quickly was well as the oil change and tire rotation. I would recomm More

by ngrbrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Jul 22, 2022 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

July 20, 2022

Worst experience ever! Stood outside waiting for someone to help me because there is nowhere to check in. Finally found someone to help me after 15 minutes, only to be gi More

by ToniP
Recommend Dealer
No
Employees Worked With
Tom
Jul 22, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. If you are willing, please call our General Manager at (424) 253-4976 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 18, 2022

very unprofessional I had terrible experience on three service getting my car auto service bad bad More

by amenrahh10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derick
Jul 21, 2022 -

AutoNation Ford Torrance responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

July 18, 2022

Excellent service, every time. Thank you! Derrek took me last minute and my Bronco was ready the following day. More

by Badsquatch21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek
Jul 20, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 18, 2022

Everyone is always so friendly and professional. Not to mention the service is always great More

by sisnerosanita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 20, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 18, 2022

Fantastic service. Everyone is extremely helpful and I never have to wait long for someone to assist me or find the part I need. More

by Jsweisman22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte
Jul 20, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 15, 2022

LOVE my service advisor, Tom Noone. Always professional and makes sure all of my service needs are met for my Fusion. Fast service by the mechanics and enjoy having a nice clean car More

by sandimonda1239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Jul 19, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2022

We are very pleased with AutoNation's ongoing service for our Escape purchased in May 2021. Kathy Stankus has taken great care of us in arranging service appointments for scheduled maintenance and for our mo More

by ssvjgandcg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Stankus, Tom Noone
Jul 19, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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