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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

July 30, 2022

It is easy to schedule service appointments, easy to drop off vehicles, and the vehicles are usually ready when promised. We will continue to bring our vehicles to this dealer for service. More

by B. Kissinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Aug 02, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2022

Bought a Ford Bronco Sport 2022 Ken was my salesperson. Very kind and did everything possible, to make sure I got the vehicle I wanted . Car was detailed , filled up full .. and away I went . Happy wi More

by Imflyyin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Aug 02, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2022

I love the service they provide but I don’t like that even though you have made an appointment you’re still made to wait around 30+ minutes. There’s really no point of making an appointment. Other than t More

by Jennifer3455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

July 25, 2022

Derek is the man. He should get a raise or get promoted or both! He always takes care of me no matter what. I’ve seen his genuine kindness towards not only me but othe More

by Nilaypatel44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 28, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2022

Tom Noon like always is great, the problem was the dealer Management and service Techs, I left my car for the 30K service. while there they damaged the front of the car, one of the service techs backed up in More

by RCSANPEDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Noon
Jul 29, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (424) 253-4976. We would appreciate the chance to turn your experience around.

July 22, 2022

It is a clean facility with attentive staff. Appointments are available when needed. Work is done on time More

by Forstallp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 26, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 22, 2022

Booked appointment for 7:00, techs do not start until 8:00. Oil change completed at 10:00 (very good wash included). Service Advisor (Jesus) was very pleasant and helpful. More

by Snagglepuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 26, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Manager was very professional and gave outstanding service. The fleet manager Joseph was honest, stuck to his word. They made the process painless. More

by gammellindustries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fleet manager Joseph
Jul 26, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

I always get great and prompt service on my car at AutoNation Ford in Torrance. My service advisor, Tom, is helpful and courteous, and it’s a pleasure doing business with him. More

by patsyanntoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Noone
Jul 26, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2022

I have always liked this Dealership. Excellent Service, Everyone that i have worked with there are very honest and very helpful. More

by jeffm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Josheph
Jul 24, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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