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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

August 25, 2022

I’ve Dealt with this Dealership and they perfect so they are the best .they worked on both of my cars and they never disappoint me yet More

by Robert.owens1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 31, 2022 -

AutoNation Ford Torrance responded

Hello Robert, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Our initial experience was great It was a pleasure to work with Jennifer Hall our sales rep. She was very nice to work with and followed up to see if we were pleased with the car we purchased. Our meet More

by lindenzi
Recommend Dealer
No
Employees Worked With
Jennifer Hall
Aug 31, 2022 -

AutoNation Ford Torrance responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Torrance. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (424) 253-4976 to discuss what we can do to help.

August 24, 2022

Super Service. I will definitely be back with all three of my ford vehicles also purchased from AutoNation Ford, More

by paulson.paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason D
Aug 29, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2022

These guys are great…very helpful and knowledgeable of the trade And importantly i do not feel pressured like what i use to experience in some dealership. Keep it up More

by f_r_domingo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Carbajal, Ab Aweb and Ali Magdy
Aug 29, 2022 -

AutoNation Ford Torrance responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 23, 2022

Bought a 2022 Ford Edge ST on July 2, 2022. Very nice experience overall. Bought the extra maintenance, paint, windshield and some other extra coverage. Thought I bought Ford products, nope. Al More

by paulwolcott099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hall
Aug 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

Aug 29, 2022 -

paulwolcott099 responded

I called the telephone number listed in your response and went into a rabbit hole and repetitive directions that led nowhere please give me a number that will lead to an actual human. Thank you

August 22, 2022

When I make an 08:30 service appointment, I expect my vehicle to be worked on promptly. Service should not begin 4 hours after the set appointment time. Not acceptable. More

by JZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek
Aug 27, 2022 -

AutoNation Ford Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

August 20, 2022

Everyone there is great! ! Very friendly & helpful! Jason Green, the service manager, is awesome and attentive. Derek Duarte, a service rep, is great & always thorough. I More

by ahrice22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Duarte, Jason Green
Aug 25, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

August 20, 2022

jesus did a great job on my lease car. ....lexus lease bought from auto nation More

by fmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jesus
Aug 25, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 18, 2022

Purchased our third car from them. The service has only increased since the first car. I can definitely recommend them. We gave them what we need and they listened. Very satisfied with More

by thomas.bisschoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie
Aug 23, 2022 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

The staff is all friendly, I’ve been going there for 30 years. The main reason I appreciate that dealership is because of service advisor Tom Noone he is always ready to answer questions keeps me informed More

by A7082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Aug 23, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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