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AutoNation Ford Torrance

Torrance, CA

Overview
Reviews
Vehicles
4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

December 13, 2023

Friendly and accommodating staff, excellent service, comfortable and relaxing waiting room, kind and efficient service personnel More

by henrie_lasala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Salmon and Katherine
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Dec 15, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

You're close to 5 stars but a few details leave you just short of 5 stars, More

by Bingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
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Dec 13, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (424) 253-4976 so we can assist you further.

Dec 13, 2023 -

Bingo responded

YOU DIN'T Say who all this is going to go out to?...and I would like you to know that I know it's not YOUR fault that I have had a first replacement engine due to the erratic vibrationsI had and now it's the third engine that is in my Escape,...and I have to deal with when is the next time the car is going to go into eratic vibrations, like it has in the past and when it's going to happen to me again?! Robert Taylor

December 08, 2023

I visited here again to fix my left low-beam light which did not work. It's not a bulb issue. Overall, this place is great. I had a good experience here. I feel the service has improved greatly more t... More

by kbsz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
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Dec 09, 2023 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

The initial buying process went well and I was pleased with the used 2016 mustang gt….. until now only 3 weeks later it’s having problems , and I’ve discovered lots of stuff they didn’t seem to care to fi More

by Sweatyhippo527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Dec 08, 2023 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

November 26, 2023

This being my local dealer makes the ease of service convenient, that being said the service has always been on par with my expectations and everyone has been professional from the fleet dealer to the s More

by Jmspenik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Nov 27, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

Brought my car in for service two weeks ago and was assured the work would be completed within two hours. Four hours later, only one of the issues was addressed and my car was returned. The dealership More

by Lew W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Nov 28, 2023 -

AutoNation Ford Torrance responded

Hi Lew, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 17, 2023

I had a very good experience. My Service Advisor was a trainee and was very courteous and attentive. I especially love that AutoNation sends me a video walk-around of my Maverick More

by laura0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Dec 29, 2023 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 14, 2023

It was a great experience. Everyone was so accommodating.and helpful. I would do it again. More

by clipboard66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Lance, Rahni
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Nov 14, 2023 -

clipboard66 responded

This was a great experience. Everyone was very helpful. I love my new Escape.

November 11, 2023

Completely satisfied with the service that was done on my vehicle. Waitbwas not that long. More

by saellebumfacil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Noone
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Nov 13, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 10, 2023

Sale person Phong did a great job showing me the car and was also helpful with the process 👍 More

by D.bucs1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phong
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Nov 14, 2023 -

AutoNation Ford Torrance responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

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