AutoNation Ford Torrance

Brought my work truck for engine light and truck shutting of while driving with a car trailer. After keeping my truck for a week or so I spend initially 970 and problem was not fixed brought it back and the of while driving with a car trailer. After keeping my truck for a week or so I spend initially 970 and problem was not fixed brought it back and they cannot replicate the problem. As soon as we drove off the dealership the truck engine light came on and it shutoff also. They wasted time and didn't diagnose properly. As a customer I put my trust. And got no results and I was out off work and lost over $800 in daily income because of this dealership keeping the truck for a long time. More

I had an unfortunate issue with my truck and it was there a prolonged period of time. However Jason Green was phenomenal. He kept in contact with me, even if there weren’t significant updates. He wasn’t anno a prolonged period of time. However Jason Green was phenomenal. He kept in contact with me, even if there weren’t significant updates. He wasn’t annoyed with my weekly check ins and he made sure everything was fixed the right way before I got my truck back. He made the bad situation a better experience More

I put in an order with Joseph for a Maverick over 18 months ago but due to supply chain constraints & things out of our control I finally got the truck I wanted. Joseph was very helpful in delivering th months ago but due to supply chain constraints & things out of our control I finally got the truck I wanted. Joseph was very helpful in delivering the truck & making sure I understood what all the options were & how they worked. Overall I'm very happy with my purchase and the service I received. More

Friendly and accommodating staff, excellent service, comfortable and relaxing waiting room, kind and efficient service personnel comfortable and relaxing waiting room, kind and efficient service personnel More

You're close to 5 stars but a few details leave you just short of 5 stars, short of 5 stars, More

I visited here again to fix my left low-beam light which did not work. It's not a bulb issue. Overall, this place is great. I had a good experience here. I feel the service has improved greatly more t... did not work. It's not a bulb issue. Overall, this place is great. I had a good experience here. I feel the service has improved greatly more t... More

The initial buying process went well and I was pleased with the used 2016 mustang gt….. until now only 3 weeks later it’s having problems , and I’ve discovered lots of stuff they didn’t seem to care to fi with the used 2016 mustang gt….. until now only 3 weeks later it’s having problems , and I’ve discovered lots of stuff they didn’t seem to care to fix, one fog lamp is out, More

This being my local dealer makes the ease of service convenient, that being said the service has always been on par with my expectations and everyone has been professional from the fleet dealer to the s convenient, that being said the service has always been on par with my expectations and everyone has been professional from the fleet dealer to the service writers, parts people, mechanics as well as the free shuttle service. More

Brought my car in for service two weeks ago and was assured the work would be completed within two hours. Four hours later, only one of the issues was addressed and my car was returned. The dealership assured the work would be completed within two hours. Four hours later, only one of the issues was addressed and my car was returned. The dealership followed up and offered to pick my car up at home, do the remaining three issues and returned to me at home. The pickup was to be made between 9-10am yesterday. After waiting until 3pm for the pickup I contacted the dealership. They admitted to forgetting to pick up my car and apologized. There was no offer or concern about scheduling a time to complete the other three issues. As I sit here writing this review I really don’t know if what was a good business relationship for many years should continue forward. Perhaps it would be best to follow their lead and just forget about them. More

I had a very good experience. My Service Advisor was a trainee and was very courteous and attentive. I especially love that AutoNation sends me a video walk-around of my Maverick My Service Advisor was a trainee and was very courteous and attentive. I especially love that AutoNation sends me a video walk-around of my Maverick showing the condition of my brakes & tires. More