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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

October 31, 2022

Always Easy to work with. Derrek Duarte ALWAYS does a great job taking care of his customers. More

by Jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte - WHO I INTERACTED WITH ACTUALLY. Not sure who Lisa Is., Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Torrance responded

Hi Jared, thank you for your kind review; we are happy to pass along your comments to Derrek here at AutoNation Ford Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 31, 2022

Fleet Manager Joseph goes above and beyond. He answered all of my questions throughout the ordering process. I wont be going anywhere else because of him. More

by Dperez13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Nov 08, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 31, 2022

Always helpful and prompt. Tom Noone is terrific—very thorough and helpful. We’ve been buying cars from you for years—mostly because of your great service department. More

by carolhunt27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Nov 08, 2022 -

AutoNation Ford Torrance responded

Hello there!, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2022

Dereck is a gentleman and a scholar. The man is overqualified for his current position. His knowledge of how to save me time and money is invaluable. This Ford in Torrance is blessed More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck, Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2022

I'm not very happy with the service my appointment was at 9:30 am for air bags replacements I got there before they took my truck in they were going to have it done by 11 am it did not happen I had to call More

by facosut
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

October 29, 2022

I took my Escape in to have some recall work done. Since it was a recall, there was no charge. They still did the multi-point inspection and a car wash for free! I especially like my technician sho More

by jlim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek and Junior
Nov 06, 2022 -

AutoNation Ford Torrance responded

Jlim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Professional, reliable and very friendly. What else can I say? Maybe some free snacks in the lounge room? :) More

by alfredo.martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

excellent and reliable service. I would not go anywhere else. very honest and reliable . Always make sure they accommodate me More

by andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi Andrea, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 28, 2022

Great service with a complimentary ride home and a car wash. Very friendly personnel and reasonable pricing. More

by ivak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi Ivak, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2022

The quote I received when I dropped off my car was under $200, but I ended up paying over $1100. Almost $900 of that fee was labor. More

by J. Quevedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Nov 07, 2022 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. If you'd like, please contact our General Manager at (424) 253-4976. We'd appreciate the chance to make your experience a positive one.

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