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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

November 12, 2022

Jesse Cisneros was a pleasure to work with. He was attentive, kind, and kept me up to date on the status of my car. Thank you! More

by cynthialchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Nov 19, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2022

This was my best car buying experience yet. I worked with Damien who was extremely helpful, friendly, and patient. Drove away in a new Ford Explorer ST and super excited about it. More

by ctontillung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien Alishan, Martin
Nov 20, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2022

I purchased a used vehicle and had a great experience very helpful and professional dealership More

by Mannye2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Hall
Nov 20, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2022

Very good service. My wife and I wanted to take care of the recalls on for explorer. Easy to make an appoint, friendly service technician and they even gave my wife a More

by Michael Leach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesus
Nov 18, 2022 -

AutoNation Ford Torrance responded

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

this dealership has always been good to me and takes excellent care of my latest purchase a Roush Nitemare. More

by neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Duarte, and the whole team
Nov 18, 2022 -

AutoNation Ford Torrance responded

Hi Neil, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 09, 2022

When you make the appt for service, the Ford employee doesn’t ask if you need a ride back home, or to the dealership to pick ip your car at the end of service. While this location will provide a ride hom More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse C
Nov 17, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (424) 253-4976. We'd appreciate the chance to make your experience a positive one.

November 09, 2022

Good service and on time as promised The car was returned to me spotless. The service suggested and performed is looking forward to better performance and safety. More

by N_duenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Cisneros
Nov 17, 2022 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2022

Communicated well on the service of the truck. Parts for recall had been ordered and installed. More

by Steverobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Nov 16, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2022

Everyone is friendly and helpful and will go out of their way to make sure the customer is satisfied. I have bought cars from here and had regular service appointments, and everyone always does a great job. More

by Someguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrek, Kathy (Katherine), Jose (detail supervisor), Jason Green, Caitlin.
Nov 16, 2022 -

AutoNation Ford Torrance responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 07, 2022

After scheduling an appointment prior. I have to wait for recall parts. Then small warranty work. However, no big until the dealership rescheduled me to come in 6 MONTHS from now. I was go More

by tlakeusa
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tom
Nov 15, 2022 -

AutoNation Ford Torrance responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

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