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AutoNation Ford Torrance

Torrance, CA

4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

November 22, 2022

Service staff was nice and very helpful. However, this is the second time i took my car for the same issue. And this time i had to keep my car for 2 days but it is not resolved. More

by Lloydw83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Nov 24, 2022 -

AutoNation Ford Torrance responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Torrance. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (424) 253-4976 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 21, 2022

Took my Ford Escape in for service and everything went smoothly and on time, it's not the first time and not the last I give AutoNation Ford dealership 5 full stars! More

by gobound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Nov 23, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2022

Professional and respectful. This is something I value very much. Leaving the dealership with no worries leads to stress free knowing your vehicle is in good hands More

by k.mizushima
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 22, 2022 -

AutoNation Ford Torrance responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Very nice service. Got me in there and out of their on a recall fix right away. Katherine was wonderful. No problems, and loved the car wash! More

by amp1074
Recommend Dealer
Yes
Employees Worked With
Katherine
Nov 21, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

Ford auto nation in Torrance,ca always has great service. They are thorough,prompt,and always friendly. Once again great job!! More

by James gellor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Francesca
Nov 21, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2022

Clean and professional. Was greeted in a timely manner to start the process. Was advised of possibly further work necessary, and given the option to do so. More

by SCowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Nov 18, 2022 -

AutoNation Ford Torrance responded

Hi Scowboy, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 15, 2022

very professional ! Everyone was very nice, clean and staffs are hands on and get things done. I bought a car from the dealership and it was very fast and done professio More

by Demina Awed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abanoub Awed and Roy Leshaw
Nov 18, 2022 -

AutoNation Ford Torrance responded

Hi Demina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

November 14, 2022

This dealership was a very negative experience. Not only did no one bother to come outside and greet me, but they all acted as if I was interrupting them from their social activities as I patiently More

by gillbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine, The Cashier(s)
Nov 18, 2022 -

AutoNation Ford Torrance responded

GiHillbry, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

November 14, 2022

My last three Explorers were leased at Auto Nation Torrance. Sales, service & financing department are top notch, friendly & knowledgeable. More

by c4shey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seyed Mohsen Seyedi | Sales Associate
Nov 18, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 14, 2022

I only take my vehicle to this dealership. They do a great job, have always been honest with me and I always have the best customer service. More

by Krystalgroves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Noone
Nov 17, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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