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AutoNation Ford Torrance

Torrance, CA

Overview
Reviews
Vehicles
4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

December 01, 2022

I am very pleased with the service and staff at Ford AutoNation in Torrance, CA. My car was serviced yesterday for a recalled part and it went very well. I especially like the mechanics message and mi More

by languagegal63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
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Dec 02, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 02, 2022 -

languagegal63 responded

Thanks, again! Great job, AutoNation Ford Torrance!

December 01, 2022

Been dealing with this dealership since 2000 will not anywhere else for maintenance or repairs. More

by beanscountn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Dec 02, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 01, 2022

Tom the service manager for me was great. He kept me informed. However, when I picked up my truck the cashier was rude, grouchy and throwing herself around. Enough to ruin my experience! More

by Superrickiegaunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Caitlin
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Dec 02, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Torrance take our reviews very seriously. If you are willing, please call our General Manager at (424) 253-4976 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 30, 2022

The service was very good, everything worked out perfectly i was able to get my car back the same day. More

by Clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Nov 30, 2022 -

Clint responded

I Did verify my email

Dec 01, 2022 -

AutoNation Ford Torrance responded

Hi Clint, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Derrick was very helpful and professional, he said the car would be ready in 2 hours and it was. He also gave me a comp. car wash More

by faith773510Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Nov 30, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 28, 2022

The truck we ordered in April 2022 was just fine. The problem was it took seven months to arrive. The price had increased with the delayed delivery.The sales team and mgr. were great. More

by tmoore3098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mistri
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Nov 29, 2022 -

AutoNation Ford Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 25, 2022

Dealer knew what to do, Did repair ahead of promised time. Was friendly and courteous. No problems, did a great job. More

by LAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
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Nov 28, 2022 -

AutoNation Ford Torrance responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Straight forward approach of doing business. No games, just up front pricing and an easy smooth transaction. sales person and manager were a pleasure to deal with. Highly recommend this dealers More

by Andy S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Dancy, Abanoub Awed
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Nov 25, 2022 -

AutoNation Ford Torrance responded

Hi Andy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2022

We went in to get spark plugs and drove out with a vehicle! Damian was informative, patient, and very professional. We hope that this great customer service continues over time. More

by lapazmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
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Nov 25, 2022 -

AutoNation Ford Torrance responded

Hi Lapazmom, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

November 23, 2022

I bought my car there in 2016 or 17 and it has been serviced there for everything it has needed. I have a good relationship with Jessey and he has made me very happy. I worked for a Ford dealership in More

by jrduhamel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessey
Report | Print
Nov 25, 2022 -

AutoNation Ford Torrance responded

Hi Jrduhamel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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