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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

December 22, 2022

They were quick doing the transmission recall and let us know two hours later that our car was done. The service representative was very professional, and our car was washed before it was brought out to us More

by hogocloward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 20, 2022

Haven’t been there for 2 years due to bad services experience. Went back recently for a recall and oil change service was better. Like the fact that they take you home with a shuttled if you go before More

by NM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
Dec 23, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for taking the time to leave us feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

December 19, 2022

Good dependable service for my 2 Edges. Jesse Cisneros is a great service rep. Thanks. See you next time we need service. More

by wa6nsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Dec 22, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 12, 2022

Prompt and courteous service from this dealership, as usual. My car was ready even earlier than promised. Excellent customer service from my service advisor, Tom Noone. More

by patsyanntoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Noone, Manny
Dec 15, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2022

I met with my Service Writer Katherine and she was very attentive while I explained what work I needed to have done on my truck. She was very friendly, knowledgeable and professional, as she prepared my pa More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine.
Dec 12, 2022 -

AutoNation Ford Torrance responded

Keith, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

December 09, 2022

Excellent job. Mechanic found the problem ordered the part. Now waiting for the part to come so he can install it into my F250 diesel truck More

by dalesgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Dec 12, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 09, 2022

I used to drive 100 miles round trip to the dealer in Burbank for their outstanding service. Switched over to Ford Torrance a while back and couldn't be happier. Jesse in service is whom I work with an More

by markbreitfuss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 12, 2022 -

AutoNation Ford Torrance responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 09, 2022

Joseph Mistrih was, and continues to be, the most honest, professional and responsive sales specialist I have dealt with in years. Highly recommend More

by Mzimet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Dec 12, 2022 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

December 09, 2022

Excellent customer service provided by service advisor Katherine Stankus. Waiting time was minimal for service. More

by mccameysam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Dec 12, 2022 -

AutoNation Ford Torrance responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 08, 2022

They were very courteous and respectful and my car was ready when they promised it. They also brought it right in front for me and pointed in the right direction so that I could leave easily. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 10, 2022 -

AutoNation Ford Torrance responded

Hello Bob! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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