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AutoNation Ford Torrance

Torrance, CA

Overview
Reviews
Vehicles
4.5
893 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 893 reviews

January 02, 2023

Good dealership, but we didn't have the best experience this time. Nothing was done and waited for too much time More

by Erikrazo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
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Jan 05, 2023 -

AutoNation Ford Torrance responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

I had an excellent experience with the service department at this dealership. The communication and follow-up processes are great, and they got me in and out quickly. More

by stmalachy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
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Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

I appreciate the professionalism and courteous manner in which they extended to me A big thank you! Sandra More

by flygirl.braz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
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Jan 03, 2023 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 30, 2022

My truck was completed on time. The dealership communicated throughout the process. Everyone at the dealership was helpful and polite. More

by rldorsey2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Melendrez Jr
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Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

It was great! Fast and easy service with a text when it was ready and a video of the updates they did. More

by nathernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

Customer Service provide all the information I need on the key not able to lock or unlock key control. They were on top of providing me service status on my car. THANK YOU This was the first time I s More

by asandoval
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus
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Dec 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2022

My third time here . Great service fast friendly and they didn’t try to up sale me. More

by Derrickjr1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
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Dec 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 26, 2022

Great service. Thank you. Work was performed on time and pretty much as described. Service writer was great. More

by drdbruzzone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine in Service
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Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

December 25, 2022

everyone was helpful and very courteous. i did have little trouble with dropping off my vehicle as i didn’t know what the procedure was More

by dianemariewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 24, 2022

I had a great experience in sales until I had to deal with the finance guy, Hani. Totally unprofessional and pushy. I had to tell him NO, way too many times and then had to follow up repeatedly to fin More

by Darren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken
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Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi Darren, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (424) 253-4976.

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