AutoNation Ford Torrance
Torrance, CA
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Joseph followed up on my order that provided info needed to actually have the order fulfilled. He took care of business when the system went down in evening and followed up early morning next morning to su to actually have the order fulfilled. He took care of business when the system went down in evening and followed up early morning next morning to submit it. Had it not been in early, I may not have gotten my vehicle as timely as occurred. More
Katherine is super helpful and responsive, giving me timely updates. I love the technician's video to show me the conditions of the car from the bottom. It was a regular oil change and check up, but t timely updates. I love the technician's video to show me the conditions of the car from the bottom. It was a regular oil change and check up, but the tech found a nail in one tire, and fixed it. Also brake pads were thinner and replaced. I appreciate the professional services by the team. Thank you! More
Efficient and good communication in working with Pedro. Was especially impressed by service of Mark Groves Sr. Kind, helpful, and took the time to trouble shoot a problem. His customer care and warmth Was especially impressed by service of Mark Groves Sr. Kind, helpful, and took the time to trouble shoot a problem. His customer care and warmth is impressive and rare. More
Booked a service appointment. They were prompt and did the necessary 60,000 mile service. Comfortable waiting lounge and clean restroom. They were prompt and did the necessary 60,000 mile service. Comfortable waiting lounge and clean restroom. More
I had an excellent experience with the service department at this dealership. The communication and follow-up processes are great, and they got me in and out quickly. at this dealership. The communication and follow-up processes are great, and they got me in and out quickly. More