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AutoNation Ford Torrance

Torrance, CA

4.5
891 Reviews
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 891 reviews

February 09, 2023

Went to dealership without an appointment and requested an oil change. Service attendant agreed to perform service and immediately took vehicle to the service technician. Technician flushed oil reservoir, More

by rjcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 12, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

My service advisor Katherine kept me in the loop. The team out back gave her a complete workup to report to me. The things they found would have made the car undrivable a few more miles down the road More

by hmanning_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Feb 09, 2023 -

AutoNation Ford Torrance responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 05, 2023

Very disappointed with this service group. After waiting 4.5 hours for an estimate on their recommended brake service, I went and picked up my F150 truck to take it to another dealer. Servic More

by marylivio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine
Feb 08, 2023 -

AutoNation Ford Torrance responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Torrance. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

February 04, 2023

Received prompt service at my appointment time without waiting. Courtesy car wash provided automatically upon completion of service was greatly appreciated. More

by uncle.g.sizzle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendrez
Feb 08, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

February 03, 2023

Joseph worked with all the ups and downs with ordering my Bronco to the best that he could with all the complications due to the chip and supply chain issues. More

by powerforward67
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Feb 07, 2023 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

The RECALL work was completed in unexpected fast time. The employees were very kind and professional. Thank you. More

by Renate KOBRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 08, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Pedro was the rep who helped me out this time. The brotha was professional and cool as xxxx. He made sure to update me on my vehicles status every few days and had the whip washed and looking bran More

by philware1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Feb 09, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Torrance. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 01, 2023

Katherine the service mgr was prompt, kept her word, informative as to recall and was always communicating. More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Feb 05, 2023 -

AutoNation Ford Torrance responded

Hi Kurt, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Original estimate no even close to actual cost would be nice to get closer to actual called 2 different ford service advisors and they were within a few hundred dollars of each other compared to actual co More

by Jrgamera
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Na
Feb 03, 2023 -

AutoNation Ford Torrance responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 30, 2023

Joseph Mistrih, Fleet Mgr. was the reason I purchased my 2023 Maverick at Power Ford Torrance. I will be back as long as he works there. More

by Robertlt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih, Tom Noon
Feb 02, 2023 -

AutoNation Ford Torrance responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

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