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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
658 Reviews

658 Reviews of AutoNation Ford St. Petersburg - Service Center

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September 07, 2023

5 Stars. Always a great experience at Autonation Ford. My service advisor Sarah was great and Kevin and Natalie are always helpful as well. More

by tlanzilotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie, Kevin, Sarah
Sep 10, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2023

RUN TO ANOTHER DEALERSHIP! !!! This place is a joke!!!! How they are still in business I have no idea!! The nightmare doesn’t end ever!!!!!!!!!!!! More

by Dani davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin in service. Says he’s the service manager
Sep 11, 2023 -

AutoNation Ford St. Petersburg responded

Hi Dani, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (727) 231-1323 to discuss what we can do to help.

Sep 11, 2023 -

Dani davis responded

I would like to make an appointment to see the GM I have already called him and I have not had a response back so if someone could call me and make an appoint and so I can make an appointment to see the GM would be great my phone number is 727-262-3323. Thank you so much.

September 04, 2023

Service was polite, quick, and they delivered my car when it was done. One thing I need to find out is how to reset my ford pass to it will monitor my oil life and alert me again for my next oil change. More

by binghamks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Alex
Sep 04, 2023 -

binghamks responded

Can someone tell me how to reset the oil life on my ford pass

Sep 07, 2023 -

AutoNation Ford St. Petersburg responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 01, 2023

I recently had my Chevrolet van serviced here, I had an excellent experience. They made a minor mistake and immediately rectified it, plus they gave me a discount because of it. Mistakes happen. It’s ho More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky, Jay, and Sarah
Sep 08, 2023 -

AutoNation Ford St. Petersburg responded

Hi Joe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 26, 2023

Selim was courteous and helpful. He did a great job and helped resolved a long time issue for me. More

by holly.machado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selim
Sep 01, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you for the review!

August 23, 2023

The service crew t automation Ford is great. They kept me up to date on the status of my vehicle and did everything to ensure they addressed all my concerns. They are always polite, profession More

by deidra.broderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky
Aug 28, 2023 -

AutoNation Ford St. Petersburg responded

Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

August 21, 2023

The staff there seems like they dont care about warranty repairs by the way they treated my car. The first SA laughed at me when I told her what I thought the issue was as if I didnt know what I was talking More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickey (not so good experience) and Sarah (good experience)
Aug 25, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we are deeply disappointed by your experience at AutoNation Ford St. Petersburg. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

August 21, 2023

I have had very good service for my vehicle. They change the oil rotate the tires and do all point inspections when I bring it in. They told me when I needed new tires, wiper blades and cabin f More

by leta.reale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selim
Aug 25, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

Service was completely quickly and with care. I can’t say enough good about this service department. More

by Neekothompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, Trevor
Aug 23, 2023 -

AutoNation Ford St. Petersburg responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

The person handling my care , Jay, was nice and professional. The issues is that I took my car in for an oil change "The Works" which included tire rotation, and when I got my car back it was over More

by Aly R
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
Aug 23, 2023 -

AutoNation Ford St. Petersburg responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you are willing, please call our General Manager at (727) 231-1323 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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