AutoNation Ford St. Petersburg - Service Center

My 45,000 mile inspection was done quickly and efficiently. Kristin Gallagher was a delight to work with. I called in the morning and got a same day appointment. I waited a bit and went to check h efficiently. Kristin Gallagher was a delight to work with. I called in the morning and got a same day appointment. I waited a bit and went to check how long before the inspection was done. They were getting ready to come get me as my car was done and I was ready to go. The service was fast. Thank you. More

The people were very courteous. The service waiting time was ample. Then work was performed to my satisfaction. I will return again when I need service time was ample. Then work was performed to my satisfaction. I will return again when I need service More

Booked appt online for service, I wasnt on clipboard and they took my Truck right in, had service and recalls done, only took 24 hrs and they ordered parts, no complaints Selim was professional and made a f they took my Truck right in, had service and recalls done, only took 24 hrs and they ordered parts, no complaints Selim was professional and made a few honest recomendations on service More

7/28/21 took truck for service at 11:00am and was quoted $700 for 30k service. Requested shuttle service for return to pick up truck prior to 5:00pm. Call Autonation times to speak with Tony - left voicema $700 for 30k service. Requested shuttle service for return to pick up truck prior to 5:00pm. Call Autonation times to speak with Tony - left voicemail, operator sent email, spoke with another advisor and phone was disconnected, called service and phone rang numerous time no answer, final call went to voicemail. I never received a call from Tony, he stated he was very busy and was filling in for a person. I made arrangement with a friend to take me to Autonation and when I received invoice, an added charge of $1000 for brake service was included which I did not authorized. The truck has been service at Autonation for several years. I will not be using Autonation Ford in Saint Petersburg to service my vehicle again. More

I drive about fifty miles to visit this dealer. I have two dealerships much closer to me but I have found the people I encounter at Autonation Ford in St. Petersburg are friendlier and much more helpful. two dealerships much closer to me but I have found the people I encounter at Autonation Ford in St. Petersburg are friendlier and much more helpful. Thanks for great service. More

Came in for a recall & engine diagnostic check. Dropped off car at 8am. The recall was never checked because they were “busy”. Had to leave car overnight. Was told to come back next day at 9am only to be t off car at 8am. The recall was never checked because they were “busy”. Had to leave car overnight. Was told to come back next day at 9am only to be told that parts needed to be ordered. They should know if they have parts for these recalls prior to being told to bring the car in. More

I brought my Fiesta in for an oil and filter change, My service rep, Kristen, asked me if I wanted a tire rotation. I said that would be a good idea since I had about 16000 miles on the odometer. Kristen s service rep, Kristen, asked me if I wanted a tire rotation. I said that would be a good idea since I had about 16000 miles on the odometer. Kristen said it would take about an hour so I went to the local restaurant for breakfast. Upon returning about 2 hours later Kristen advised me that the mechanic noticed a nail in my right front tire and asked if I wanted them to make the repair? I agreed that I should have the repair made now as I was driving to North Carolina on Friday. They made the repair while I waited. I have been buying my automobiles from this dealership for over 25 years and have had all my maintenance done there as well. This time like all others they have performed admirably. I don't know the mechanics name but asked Kristen to thank him for performing his duties to such a high standard. You might want to look into your records and find out who this person is because you definitely want to hang on to anyone who is that conscientious about his work!!! Had he not noticed the nail I could have had some very serious problems on my up coming trip. After over 25 years experience with your dealership I would recommend you to everyone for both sales and service. If you really do read this questionnaire and find out who the mechanic was please get back to me with his name and I'll see to it that he is rewarded. Jim Lewis Squeeky44@outlook.com More