AutoNation Ford St. Petersburg - Service Center

Normally have prompt service, but when I brought in my vehicle just to have “Low Tire Pressure” warning light checked , I waited over 4 1/2 hours ! My usual service advisor, Howard Wilson, was not ther vehicle just to have “Low Tire Pressure” warning light checked , I waited over 4 1/2 hours ! My usual service advisor, Howard Wilson, was not there - he always keeps me informed on my car’s status - but no one in the service dept. let me know what was going on with my car until I finally found someone and asked - hours later! This is not acceptable . Am sure it was a busy day, but the minimum consideration would be to let the customer know if it was going to be a long time in maintenance so that they can make plans if they want to wait or not. Turns out there was no visible nail or apparent leak in my tire , and it was just “re-spun” and filled . I hope to have a better experience with my next service appt, there, whenever that may be, if I’m going to continue to use this dealership to service my vehicle. P.Anders More

I am very happy with the service I have had.the response was excellent. was excellent. More

Keith always kept me informed about the status of my car. When it was determined that I would be without a car for the weekend, the dealership paid for a rental. Awesome! When it was determined that I would be without a car for the weekend, the dealership paid for a rental. Awesome! More

This was my first time dealing with this dealership making an appointment was very easy making an appointment was very easy More

My car was in and out in reasonable time. Staff very courteous and helpful. The only place in town I let service my car. courteous and helpful. The only place in town I let service my car. More

Took My Ford transit van in with the gearbox recall, oil change and ask them to check a rattling noise in the front right hand side of the vehicle underneath on a Tuesday as scheduled. I got the vehicle b change and ask them to check a rattling noise in the front right hand side of the vehicle underneath on a Tuesday as scheduled. I got the vehicle back on Thursday afternoon after missing two extra days of work at $600 per day and then had a call from James at the dealership asking if everything was OK… When I told him my issues Regarding customer service he was pretty short and rude if you ask me and that is where the customer so-called service ended with James. To add insult to injury when I went to clean my windshield with the wipers they had not even filled the fluid container for that so I have doubts whether it oil change even took place so I am utterly disappointed and have nothing good to say about that department More

My vehicle was serviced in a timely manner on schedule I was in for warranty sales service was in for warranty sales service More

Keith was polite and friendly. He waited on me quickly and let me know what was happening and how long it would take. He was wonderful. and let me know what was happening and how long it would take. He was wonderful. More

Good service from beginning to end. Luis was Good service from beginning to end. Luis was professional helpful and pleasant. He suggested I talked to someone else since my oil change was not c Good service from beginning to end. Luis was professional helpful and pleasant. He suggested I talked to someone else since my oil change was not covered. More

Excellent professional service without pressure to purchase extras. I have trusted AutoNation repair for years and will continue to do so. Spotless waiting rooms too! purchase extras. I have trusted AutoNation repair for years and will continue to do so. Spotless waiting rooms too! More