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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
658 Reviews

658 Reviews of AutoNation Ford St. Petersburg - Service Center

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September 18, 2023

When our vehicle needs service I am confident that our service agent Samir will get what needs to be done, done. He calls to give updates and I feel he does a great job. I trust his knowledge and expe More

by david72ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samir, service agent
Sep 20, 2023 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 17, 2023

This rating is for the service department. Thank you for continually providing excellent customer service... just recently, Micky and the maintenance Team, helped me navigate some unique issu More

by john.doolittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Cusumano
Sep 19, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we are pleased to hear you had such a positive experience with us, John! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2023

Run to another dealer. They will take advantage of you every chance they get! They don’t do the right thing!! More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin in service
Sep 18, 2023 -

AutoNation Ford St. Petersburg responded

Hello, Thanks for the feedback, We strive to provide excellent service to our customers, We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (727) 231-1323 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 15, 2023

Sarah helped me on my visit in. She was outstanding at her job and new her stuff! ⭐⭐⭐⭐⭐ More

by cjaroz2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 18, 2023 -

AutoNation Ford St. Petersburg responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2023

AutoNation Ford has been great for both purchasing and servicing my Ford F-150. I plan to continue to use them for my vehicle needs. More

by cstrausser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 18, 2023 -

AutoNation Ford St. Petersburg responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here, Drive safe, and we'll see you on the road.

September 11, 2023

Very good dealership. The only reason I didn't give 5 stars was because I didn't like how I was quoted a price but they failed to tell me that $430 was for labor which wa More

by Fowlerebony
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 15, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we are deeply disappointed by your experience at AutoNation Ford St. Petersburg. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1323 to discuss what we can do to help.

September 09, 2023

The dealership sold me a product that had issues. Unable to fuel up due a some gas tank issue, ran my credit after the deal was complete and approved by Ford credit (why run it again a day later?) s More

by Blacktop Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Sep 12, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we are deeply disappointed by your experience at AutoNation Ford St. Petersburg. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

September 08, 2023

There service department is always prompt and polite, and quick. They do an awesome job More

by vscrivens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 12, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

September 08, 2023

The most fantastic service department experience ever had. Thank you a ton!!!! PS Great selection of vehicles to choose from also. The staff is so in tune to my needs. More

by Ej.szemple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey, Tom, Salim, Natalie and Bruce
Sep 12, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you so much for your positive comments about AutoNation Ford St. Petersburg! If you ever need help, just give us a call. Happy motoring!

Sep 12, 2023 -

Ej.szemple responded

Thank you for the follow up and keep doing what you’re doing. I have some clients I’m going to send your way after I told them about your service they are looking forward to doing business with you.

September 08, 2023

The Service Department at Autonation St. Petersburg has never been my favorite, but my last experience takes the cake. I brought my truck in for a known issue with my model. There is a Custo More

by mark.stroemich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Sep 12, 2023 -

AutoNation Ford St. Petersburg responded

Hi Mark, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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