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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
658 Reviews

658 Reviews of AutoNation Ford St. Petersburg - Service Center

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October 13, 2021

Louis my service advisor was good and that’s it. Not only is this the only Ford Dealership who doesn’t offer the most popular oil change method. The price for labor on replacing a $10 part was outrageous. As More

by cando72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis
Oct 17, 2021 -

AutoNation Ford St. Petersburg responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

October 13, 2021

I have all my service done at Auto Nation Ford in St Petersburg. They always treat me with respect. My truck was fixed within the promised time period and done correctly. More

by Chambersl1343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 17, 2021 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much again for being one of our valued guests and we look forward to your next visit!

October 13, 2021

Same day appointment. No waiting. No up sales just stuff that was needed. Very pleased except tire pressure wasn’t checked. Overall very pleased. Thank you Salem More

by CjW 771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salem
Oct 17, 2021 -

AutoNation Ford St. Petersburg responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 12, 2021

Easy to book appointments and they provide a timely service. Quick turn around is awesome. More

by mfarmerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
Oct 13, 2021 -

AutoNation Ford St. Petersburg responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2021

Dropped off my vehicle , was greeted immediately my service advisor said it would be ready in an hour i told them I would like a call when it was completed, it actually was done on 40 mins. the fastest More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, and Natalie
Oct 13, 2021 -

AutoNation Ford St. Petersburg responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford St. Petersburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2021

Tony kept me well inform about my truck. He got it fixed in a timely manner.. Keep up the great work Tony. I will be back when I need some repairs... More

by Floridakeysbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Kelly
Oct 17, 2021 -

AutoNation Ford St. Petersburg responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 08, 2021

Great customer service. Polite and professional. My car was fixed swiftly. I have been going there for years. More

by Y Limoges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 11, 2021 -

AutoNation Ford St. Petersburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2021

Always have serviced my Ford pickups here. F150s and F250s. Service Writer Howard is outstanding and Master Ford Mechanic Mike are a great team. More

by Ayoder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard, Mike
Oct 09, 2021 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 06, 2021

What they fixed was okay but they "recommended" other unnecessary and pricey repairs! Be careful!. More

by mperry1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Salim
Oct 09, 2021 -

AutoNation Ford St. Petersburg responded

Hi, thank you very much for sharing these comments. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (727) 231-1323 -- we hope to hear from you soon.

October 04, 2021

AutoNation Ford took care of my Air Conditioner Problem under the extended warantee program. It took longer that I personally wanted but I understand that obtaining authorizations and parts are difficult More

by Paul.Smith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Micky
Oct 07, 2021 -

AutoNation Ford St. Petersburg responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

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