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AutoNation Ford St. Petersburg - Service Center
St. Petersburg, FL
658 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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658 Reviews of AutoNation Ford St. Petersburg - Service Center
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October 25, 2021
On October 5th, I took my 2013 Fiesta to the Ford dealership to check it out. I assumed that it was a typical ongoing issue with the transmission, and that it was still under warranty which meant no dealership to check it out. I assumed that it was a typical ongoing issue with the transmission, and that it was still under warranty which meant no charge for repairs. Unfortunately I was charged $100.00 for them to tell me that was not the issue. However, they claimed to have done a complete brake inspection and informed me that new calipers and pads were need and quoted me an outrageous rate. I was able to safely drive it to a reputable brake shop for a second opinion. At which they replace the pads, calipers, and also parts not suggested by Ford: master cylinder and hoses. The parts were all new, and at a very affordable price! Afterwards, it was still not safe to drive, and it was then discovered that a new ABS Module was needed. If there was an issue with the ABS, I did not receive a warning on the dashboard. We can receive an indicator for an oil change, low tire pressure, etc. why not for ABS! I've been without transportation since Oct 5th waiting for an ABS Module, which no one seems to have in stock, including Ford! This car should not have been on the lot for sale in 2015, which is when I purchased it. Scheduling an appointments is not so great when you have to wait a few days before you can get your car in. Customer Service was great until it was time to check out! Ford was not honest and failing to mention the ABS Module. We were definitely shocked that the Ford did not detect this in the complete brake inspection. More
by lawanareece
Employees Worked With
Keith Wendling
October 14, 2021
This would be for a service my 2016 Ford Explorer Sport I am the second owner and the first owner did not do some major maintenance so being the new owner got a great deal on the vehicle when to AutoNation w am the second owner and the first owner did not do some major maintenance so being the new owner got a great deal on the vehicle when to AutoNation went into the service department and was introduced to Tony lanzilotta or otherwise known as Johnny on the spot he took every bit of my information research my vehicle and acted as if I was the only one in the building took great care of me could not ask for a better service writer. I needed a b g service for my transmission for my coolant and also for my brake fluid. Bg being the better service for provides. Tony personally went over to check on the vehicle to make sure that the service tech went through it as I am the new owner Tony's recommendations for the vehicle were spot on thank you.Mr Lanzilotta. More
by Gharrin3
Employees Worked With
Tony Lanzilotta
October 14, 2021
at Pete Auto Nation’s staff is helpful and very professional. This dealership is the only one that could accommodate an oil change in a timely manner professional. This dealership is the only one that could accommodate an oil change in a timely manner More
by TamaraLharte
Employees Worked With
Antonio
