AutoNation Ford St. Petersburg - Service Center

Very bad experience with the service department. I could not have been more clear on the symptoms I was having with my truck. There was no attempt to locate the noise is coming from underneath and very litt not have been more clear on the symptoms I was having with my truck. There was no attempt to locate the noise is coming from underneath and very little attempt to deal with the electrical issue that I was having. Basically got cold stairs back from anyone I spoke with. I was told the mechanic was trying to figure it out however using my FordPass app I can see that the truck was never even test driven. I will never return to this location for anything even though it is closest to my house. I will continue to make the trip north to another Ford dealership where I can get things taken care of promptly like I did yesterday. It’s very disappointing the incompetence within the service department. I even left my truck there for two days after dropping it off on a Monday morning and picking it up Tuesday after 5 PM only to find out that it sat there the whole time. The oil was supposed to be changed as well which never happened. Extremely frustrating but realistically what can you do besides not go back and leave a review that in the end really does not matter. More

Howard Wilson was awesome through out with everything from arranging a rental, to constant communication from arranging a rental, to constant communication More

service agent very nice and helpful....always a shock when I take my car for service....$ wise.... though she did help me out with prioritizing what need to be done asap.... when I take my car for service....$ wise.... though she did help me out with prioritizing what need to be done asap.... More

Mickey is a pleasure to deal with my van runs great with the new tires the new tires More

All visits with Ford Dealership have been positive. I was told that the last appointment would take about 3 hours, however, it was less than that, I was surprised. was told that the last appointment would take about 3 hours, however, it was less than that, I was surprised. More

Great place with awesome and friendly staff. They always do a great job taking care of my Truck do a great job taking care of my Truck More

AutoNation Ford diagnosed my AC problem, ordered the parts and immediately started working on my truck so that once parts came in half of the job was already done. I got my truck back earlier than expec parts and immediately started working on my truck so that once parts came in half of the job was already done. I got my truck back earlier than expected, I couldn't ask for any more than that. More

When in Florida, I always use their services, professional, courteous, accurate. I would recommend them professional, courteous, accurate. I would recommend them More

Customer service I’ve received has been superior, for YEARS! Always trying to make me happy with great service YEARS! Always trying to make me happy with great service More

Efficient, very professional, finished work in a timely manner, reasonable cost for the service, friendly manner, reasonable cost for the service, friendly More