AutoNation Ford St. Petersburg - Service Center

The staff is always pleasant and friendly. When you arrive, you may have to wait a few minutes before your rep come out, however, when he arrives, he tells me about what I need to have done for that da arrive, you may have to wait a few minutes before your rep come out, however, when he arrives, he tells me about what I need to have done for that day. More

I was very pleased with my recent visit to AutoNation Ford. I brought my vehicle in for a recall and they took care of it in a timely manner! Ford. I brought my vehicle in for a recall and they took care of it in a timely manner! More

was happy with the promp greeting when I arrived early for my appointment. very helpful going over my full extended warrenty I had purchased when I bought the car a year ago. for my appointment. very helpful going over my full extended warrenty I had purchased when I bought the car a year ago. More

Final cost was cheaper than quoted price, this was a nice surprise with everything being more expensive currently surprise with everything being more expensive currently More

Continue to communicate with updates as to when your vehicle is ready for pickup. Luis was friendly and helpful vehicle is ready for pickup. Luis was friendly and helpful More

I checked in my car which was purchased in Autonation Ford for a transmission advisory & I was treated with agent Luis Carmona with courtesy & a successful conclusion to my problem Many Thanks Laurence Ford for a transmission advisory & I was treated with agent Luis Carmona with courtesy & a successful conclusion to my problem Many Thanks Laurence Barden More

I thought Keith wendling was trustworthy & kind He has a nice disposition made me feel comfortable a nice disposition made me feel comfortable More

Great and friendly service, nice waiting area very clean. Would like regular coffee instead of fancy machine. Would like regular coffee instead of fancy machine. More

Very bad experience with the service department. I could not have been more clear on the symptoms I was having with my truck. There was no attempt to locate the noise is coming from underneath and very litt not have been more clear on the symptoms I was having with my truck. There was no attempt to locate the noise is coming from underneath and very little attempt to deal with the electrical issue that I was having. Basically got cold stairs back from anyone I spoke with. I was told the mechanic was trying to figure it out however using my FordPass app I can see that the truck was never even test driven. I will never return to this location for anything even though it is closest to my house. I will continue to make the trip north to another Ford dealership where I can get things taken care of promptly like I did yesterday. It’s very disappointing the incompetence within the service department. I even left my truck there for two days after dropping it off on a Monday morning and picking it up Tuesday after 5 PM only to find out that it sat there the whole time. The oil was supposed to be changed as well which never happened. Extremely frustrating but realistically what can you do besides not go back and leave a review that in the end really does not matter. More

Howard Wilson was awesome through out with everything from arranging a rental, to constant communication from arranging a rental, to constant communication More