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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
658 Reviews

658 Reviews of AutoNation Ford St. Petersburg - Service Center

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October 31, 2023

Good service and communication through the entire process. Work completed as promised and on time. More

by jkulesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 02, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

October 22, 2023

The worst service department I’ve ever experienced took my brand new van in warranty work and got it back a week later worse than before I dropped it off, I brought the van back on to other times to fix it More

by jwilso58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Oct 24, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 20, 2023

I don't get the feeling that they care about me as a person and don't look at how long I've been a customer. More

by mcarlisle8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Oct 23, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we really appreciate your feedback! Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1323 to discuss what we can do to help.

October 20, 2023

Personally it wasn’t too bad calling and the whole process of making my recall appointment, but I feel the dealership could be more caring and prepared for questions about the appointment. I was never More

by Kitty Kat 57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Oct 22, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we regret your experience with us here but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

October 17, 2023

Autonation Ford in Saint Pete has always taken great care of me. This is no exception! They diagnosed the problem kept in touch with me and fixed it! I will continue to be a loyal customer of autonation, St More

by Amory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Briggs
Oct 20, 2023 -

AutoNation Ford St. Petersburg responded

Hi Amory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

Very happy with the promptness of the service, garage staff, specially Mrs. Sarah Aasum. Clean facility. More

by Dinterbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Aasum
Oct 18, 2023 -

AutoNation Ford St. Petersburg responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 15, 2023

Well taken care of service there is the best . they do a really good job. More

by brucet358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 18, 2023 -

AutoNation Ford St. Petersburg responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2023

Great customer service, very friendly, helpful and knowledgeable. Finished my car earlier than expected and took care of the recall as well. More

by halliehogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 14, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 12, 2023

Great service and communication! We are a Ford Family and we can count on this dealership for good quality service! More

by mbrownrnach
Recommend Dealer
Yes
Employees Worked With
Mickey
Oct 14, 2023 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 09, 2023

Dealerships concierge service was very thorough with pickup & delivery of our vehicle for service. Service staff called with details on vehicle service, very pleasant. Definitely will stay with this loc More

by dgrubbfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Oct 11, 2023 -

AutoNation Ford St. Petersburg responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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