AutoNation Ford St. Petersburg - Service Center

Purchased 4 new tires for my Mach 1 (Michelin Pilot Sport 4s) and alignment. I arrived at the appointment time and they told me it would take 3.5 hours. I was given a loner as I came from out of town to get 4s) and alignment. I arrived at the appointment time and they told me it would take 3.5 hours. I was given a loner as I came from out of town to get lunch and errands. My car was ready on schedule, clean and I saved $476.00 over quotes by my local tire dealers. More

Had problem getting my car started. Called Autonation Ford to make an appointment. Said that they were backed up and that they couldn't see me until next week. Talked to the Service Man Called Autonation Ford to make an appointment. Said that they were backed up and that they couldn't see me until next week. Talked to the Service Manager, Lewis? Told me to have it towed in and he would check it out. Next day, Beth called me and told me that they could fix it and it would be ready the next day. Thank you Lewis, Beth, and Autonation Ford. More

Great service, on a Saturday. My service rep Howard Wilson was very proactive and worked diligently to get me the parts and service promptly and got me on the road within a hour. My service rep Howard Wilson was very proactive and worked diligently to get me the parts and service promptly and got me on the road within a hour. Great people. More

All work was still under warranty and I was in and out in no time. The staff was friendly and knowledgeable explaining everything in detail. no time. The staff was friendly and knowledgeable explaining everything in detail. More

Beth was so helpful while my car was being worked on, she kept me informed every step of the way and made sure I was in a rental even returning the rental for me when my car was fixed. Very happy with their kept me informed every step of the way and made sure I was in a rental even returning the rental for me when my car was fixed. Very happy with their customer service! More

Went to git a oil change and my warranty renewal. Mickey is my service advisor and she is the best . Other than James Ketchum. Mickey guts me in and out like click work. She does a very professional Mickey is my service advisor and she is the best . Other than James Ketchum. Mickey guts me in and out like click work. She does a very professional job @ what she do. I'm very satisfied with her performance. Thank you Mickey see you on my next service. More

Autonation Ford is an excellent ford dealership. My advisor Selim is very knowledgeable and kept me informed throughout the process, as my truck had to be towed there. Repair to my truck were made a My advisor Selim is very knowledgeable and kept me informed throughout the process, as my truck had to be towed there. Repair to my truck were made as soon as possible and they made very convenient by providing transportation. More

Understaffed and unable to manage customer service level. It’s unfortunate, as I have had great service here before. My last two experiences have been terrible. One for a recall and another for just oil chan It’s unfortunate, as I have had great service here before. My last two experiences have been terrible. One for a recall and another for just oil change. I’ll find another Ford Dealership to take my business who can accommodate with appropriate communication and service level. More

No complaints. I will be happy to come back to service my vehicle. Everyone is nice. Smiling and willing to help. I will be happy to come back to service my vehicle. Everyone is nice. Smiling and willing to help. More