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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
658 Reviews

658 Reviews of AutoNation Ford St. Petersburg - Service Center

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June 09, 2022

Outstanding service from drop off to pick up. Very convenient, friendly and effective process, thank you! More

by Josh5091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Amazing?
Jun 10, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2022

John my service writer was very courteous and efficient. Service on my vehicle was very prompt. More

by Rsciarrasr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John was my service writer.
Jun 10, 2022 -

AutoNation Ford St. Petersburg responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2022

Very poor communication with my original advisor. Manger refused to call me back. New advisor Micky has been very responsive and helpful. My 1-week-old vehicle was there for over a month and was not More

by Troy_phelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard, Natalie, Micky
Jun 08, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford St. Petersburg take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

Jun 30, 2022 -

Troy_phelan responded

This is your office number, i need a direct line of someone who will actually answer the phone. I need a resolution TODAY! 6314560892

June 07, 2022

From the check in to the check out was great, I had to leave my vehicle for the day, they sent a lyft ride for me both times. I just moved here from NC, I will return for my next check up. Great job! More

by michellehassd53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selim Aktel
Jun 08, 2022 -

AutoNation Ford St. Petersburg responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 03, 2022

I was impressed with the efficiency and the quality of the staff and workmanship. Would not hesitate to have my vehicle serviced in the future. More

by Ga2rtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth was thorough and explained everything to me . It was a pleasure to interact with her.
Jun 06, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

The dealership is always done me good I've bought four cars from them or trucks the service department is excellent open I've always got my stuff in and out More

by davisc3168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey service rider
Jun 06, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up.

June 02, 2022

Very helpful and knowledgeable staff hard to imagine a better experience thank you once again! More

by cigarking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Headrick
Jun 03, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Very helpful as always. Make me feel welcome at anytime . I change my usuals dealership for this one and the best part is that is close to my home . Love it!! More

by Elizabeth Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selina Aktel
May 28, 2022 -

AutoNation Ford St. Petersburg responded

Hello Elizabeth, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2022

AutoNation Ford has always provided the most courteous and thorough service of any dealership with which I have used. You're promptly greeted, your concerns noted and kept advised of the service process. More

by Mike S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wilson
May 26, 2022 -

AutoNation Ford St. Petersburg responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

May 23, 2022

Howard did a great job communicating with me about my vehicle. It was ready when he said it would be. I have been using Ford Service for my 2016 Escape for many years and will continue to do so. More

by ndavidek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard
May 24, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to Howard here at AutoNation Ford St. Petersburg! Thank you again for leaving us this response! Take care!

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