AutoNation Ford St. Petersburg - Service Center
St. Petersburg, FL
658 Reviews of AutoNation Ford St. Petersburg - Service Center
Appointment for an oil change, noticed someone that arrived after me was serviced first even though I asked if they had appointment, and was informed by the tech that they didn’t. She apologized for ta arrived after me was serviced first even though I asked if they had appointment, and was informed by the tech that they didn’t. She apologized for taking them first. Oil change went fine but still took 2 hours! I realize that everyone is short staffed but that is why I made an appointment in the first place! I informed them at the check in that I would be waiting too. More
I brought my car in 3 weeks ago and they told me I needed an appointment which is fine so I made the appointment. When I got there the person (Beth) was rude and didn't want to help and told me my headlight an appointment which is fine so I made the appointment. When I got there the person (Beth) was rude and didn't want to help and told me my headlight and sunroof wouldn't be covered under my warranty and that they would need Mt car all day. Then I get a call saying they sent it to another dealership and they would help me. Mind you they still have the car and it's been 3 days bit on the bright side this dealership did there job correctly and come to find out everything is covered under warranty. I will not be going back to this dealership anymore. More
Dealership is well organized, staff are very knowledgeable and helpful.All the outside staff and Technicians are very polite.The Guy in the Cowboys Hat does outstanding job helping customers. My knowledgeable and helpful.All the outside staff and Technicians are very polite.The Guy in the Cowboys Hat does outstanding job helping customers. My Tech(Stefan)and Advisor (Beth )are great. More
I purchased my vehicle in 2014. I have used the dealership exclusively to service my car, which I still own. They have always been professional in their service. Their prices are re I have used the dealership exclusively to service my car, which I still own. They have always been professional in their service. Their prices are reasonable and the service time from beginning to end is also reasonable. I had to get service on this specific day because my tire picked up a construction screw. I didn't have an appointment. I pulled into the service department, and they took care of me. I was back on the road within an hour. That's what I look for in a service department. More