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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
660 Reviews

660 Reviews of AutoNation Ford St. Petersburg - Service Center

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September 01, 2022

They are great, this time I had pleasure to work with Enea. Everything went smooth More

by Predshreds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enea
Sep 07, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 31, 2022

Miserable experience! Aimee and Kevin were incredibly rude. Auto Nation warranty is a complete joke. After 6 new Fords I am trading this one in on a new Toyota from non More

by dash
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Beth (Aimee) and Kevin
Sep 04, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (727) 231-1323 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 29, 2022

Excellent customer service. My Service Advisor, Aimee (Beth) Petty was FANTASTIC! She was very personable and professional and was able to answer all my questions about all More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Petty (Beth)
Sep 02, 2022 -

AutoNation Ford St. Petersburg responded

Annie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2022

Excellent customer service from the moment you walk in the door. Staff is professional, knowledgeable and respectful. My vehicle is always returned on, or before the estimated time. More

by kirby.wilson2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selim
Sep 02, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford St. Petersburg. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 28, 2022

I have brought my Explorer in twice to repair my front seats that are not cooling was not cooling. The first time nothing was done and the problem was not addressed. Yesterday they said the driver side wa More

by larrymarsha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Enea
Sep 01, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (727) 231-1323 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 24, 2022

Appointment was as promised on time and with no surprises. The work was done correctly. I would recommend service at this dealership. More

by drpadron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salem
Aug 29, 2022 -

AutoNation Ford St. Petersburg responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 24, 2022

I already had a sudden issue with my car. On the way Ford was able to work me in and I have my car back to me within a day and a half. Mickey my service technician was very helpful. More

by twindt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
Aug 29, 2022 -

AutoNation Ford St. Petersburg responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 23, 2022

Consistently amazing service and great people, always happy to go there! they let me know what’s going on and what the solution is and they have always fix the problem the first time at a very reasonable More

by Amory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Briggs
Aug 26, 2022 -

AutoNation Ford St. Petersburg responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 22, 2022

I have an issue with the communication with the service department I feel it could be improved More

by Gygray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
Aug 26, 2022 -

AutoNation Ford St. Petersburg responded

Hi Gygray, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (727) 231-1323. We would appreciate the chance to turn your experience around.

Aug 26, 2022 -

Gygray responded

I will use this dealer again and I would like to work with Micky

August 21, 2022

Truck went in for a new sync screen was done in a timely and professional manner and even helped me out with a veterans discount can't say enough good about this dealership. More

by Beam126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salmi
Aug 26, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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