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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
658 Reviews

658 Reviews of AutoNation Ford St. Petersburg - Service Center

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October 29, 2022

I called and made an appointment had to wait two weeks which was OK. When I went in they told me I probably wouldn’t be done today and that my appointment was only with the representative not to have the More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Selim
Nov 06, 2022 -

AutoNation Ford St. Petersburg responded

Hi Tim, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (727) 231-1323 to discuss what we can do to help.

October 27, 2022

Friendly and efficient service, Brandon was excellent. I was given an accurate timeline of completion and they communicated clearly with me. Will go back for future service needed. More

by Katelinclardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Lisa Parasrami
Nov 03, 2022 -

AutoNation Ford St. Petersburg responded

Katelinclardy, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 26, 2022

Beth Petty is the best service advisor at Ford make sure you ask for her! More

by Happyjackie50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2022

Do not use service department… Led me to believe that my car would be ready the next day… Long story… Do not use !!! More

by suebluiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micky
Oct 31, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1323 to discuss what we can do to help.

Oct 31, 2022 -

suebluiz responded

The general manager is welcome to call anytime after 430 weekdays

October 21, 2022

We were very pleased with our service representative Beth. She as most knowledgeable and professional. She was great about communicating with us and keeping us updated about the status of our service. O More

by glarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
Oct 28, 2022 -

AutoNation Ford St. Petersburg responded

Hi Glarson, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

October 20, 2022

After a specific repair, bringing my Edge Sport back to the Ford team was the best decision I could have made! They fixed us right up and we were back on the road ahead of time. THANK YOU! More

by Tate M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah, Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford St. Petersburg responded

Hi Tate, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 18, 2022

I did not have an appointment yesterday when I decided to have my oil changed and my tires rotated and as soon as I entered the service aisle, Nicole greeted me with a welcoming smile and I was completely s More

by peteileen29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 24, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 16, 2022

I am a regular customer having all service on my 3 Fords done there. I have purchased Fords there. I have used the collision center. I am a satisfied customer. More

by don.windle58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Cusamano
Oct 21, 2022 -

AutoNation Ford St. Petersburg responded

Don, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford St. Petersburg. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 10, 2022

Every time I've had to come for last minute service there's always been somebody available to greet me on arrival More

by Templin.kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Rembeber
Oct 14, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

It was my first time there, for my 2019 Bullitt. Mickey took care of me as soon as i pulled into the service aisle. I was there for an oil change using my own oil, and they obliged without a problem More

by Hellcatenglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Cusumano
Oct 14, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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