AutoNation Ford St. Petersburg - Service Center
St. Petersburg, FL
658 Reviews of AutoNation Ford St. Petersburg - Service Center
Overall service was good and vehicle service as completed when promised. I am concerned that all of the service checks were not done. After having the tires rotated, the tire pressure was under the requir when promised. I am concerned that all of the service checks were not done. After having the tires rotated, the tire pressure was under the required amount. One tire was at 31 PSI. Also, I noticed that the coolant level is below minimum. More
Beth, the service advisor, was extremely knowledgeable and the recommendations were perfect! I received my ford Raptor the same day of drop off in which I was surprised as how quick the service was. Def and the recommendations were perfect! I received my ford Raptor the same day of drop off in which I was surprised as how quick the service was. Definitely 5 stars to Beth and to Howard ford! Thank you, David Guyette More
Service appts are a month out and because of hurricane Ian I had to reschedule, which was another month out. After waiting two months for service I dropped my truck off and it wasn’t even looked at until Ian I had to reschedule, which was another month out. After waiting two months for service I dropped my truck off and it wasn’t even looked at until day 3. The service was under warranty so I should have been provided a vehicle but instead was without a vehicle for 3 days. This must be a common occurrence because the manager indicated there was nothing that he could do. This was a very frustrating experience to say the least. More
Took 5 weeks to fix my car and then I got a bill for 986. 00 They replaced 2 front tires and did a oil change. The tires were 670.83 and the oil change was the rest minus 169.00 for telling me the hatch back 00 They replaced 2 front tires and did a oil change. The tires were 670.83 and the oil change was the rest minus 169.00 for telling me the hatch back is sticking. everything else was under warranty. Won't be doing business with them anymore. Used to like that place but I don't like getting ripped off. And the best part is I had to call service 4 times before I even got a call with an update on what's going on with the car. Very lousy service. And the car only has 22000 miles on it. More
I was greeted with a friendly smile by a service agent Micky. She was absolutely amazing. She promised my vehicle will be out the door in less than 90 minutes and she delivered on her promise. She did Micky. She was absolutely amazing. She promised my vehicle will be out the door in less than 90 minutes and she delivered on her promise. She did stop by halfway thru the service to check on me. More
I brought my expedition in for a recall, it turned into two separate appointments of 2 days each. The saving grace is Micky my service rep who recognized our frustration and pulled out all the stops to fix two separate appointments of 2 days each. The saving grace is Micky my service rep who recognized our frustration and pulled out all the stops to fix the situation. Thanks Micky More
Excellent attention and courtesy from Westley, however it took a long time to find the issue. Your Automatic telephone service, is is terrible! transfers and disconnects, or leaves you on the line without f took a long time to find the issue. Your Automatic telephone service, is is terrible! transfers and disconnects, or leaves you on the line without further connection! Had to go in persons every time I wanted to find the status. Ultimately satisfied with the results, and with Westley's attention. More