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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.4
658 Reviews

658 Reviews of AutoNation Ford St. Petersburg - Service Center

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December 01, 2022

Micky is my service rep. She does a great job. I couldn't ask for anything better. More

by dianelnull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky
Dec 02, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 29, 2022

Dealer provides service provider that keeps you informed during service. Provides lyft if needed, which is great customer service. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 30, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 27, 2022

Arrived a few minutes early, they took my car right in. Everyone was helpful and pleasant to work with. On my way home in about a half hour. More

by smcalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee, Beth
Nov 29, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 24, 2022

They did a great job on my F150. Great service as usual. My service advisor Micky went above and beyond. I would 100% recommend AutoNation Ford of St. Petersburg. More

by fastfive_ogt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky
Nov 26, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford St. Petersburg. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2022

They go above and beyond to make sure we are satisfied and find a way to work us in even when we don’t have an appointment More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Nov 24, 2022 -

AutoNation Ford St. Petersburg responded

Hi Dan, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

November 22, 2022

I was very pleased with the service I received at Auto Nation with regards to the recall work that was done on my Ford Edge yesterday. R G Burke More

by Rgburke64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Sara
Nov 24, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford St. Petersburg. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

I am very thankful to have bought my car in for recall repairs. Sarah has gone above and beyond for me and made a stressful situation better. I can’t thank her enough you rock Sarah!!! Thanks again Ker More

by vancuylenburgkerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 23, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 09, 2022

I purchased numerous service and warranty products but you don’t seem to recall when it gets time to bill for service. Further, after 3 visits you have never honored the exterior wash service. I waited More

by Paloma
Recommend Dealer
No
Employees Worked With
Unsure
Nov 17, 2022 -

AutoNation Ford St. Petersburg responded

Hi Paloma, we are deeply disappointed by your experience at AutoNation Ford St. Petersburg. If you'd like, please contact our General Manager at (727) 231-1323. We'd appreciate the chance to make your experience a positive one.

November 08, 2022

Needing minor body work, I scheduled 2 weeks ahead because of backlog. I stopped in one day early to confirm. They had not a clue. Brought vehicle in next day, scheduled, prepared to leave for one we More

by olterr76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
Nov 17, 2022 -

olterr76 responded

see above

November 07, 2022

Service Advisor Beth Petty ensured that the service for my F 150 was completed in a timely manner. She kept me advised on my vehicle's status and any additional recommend services. Her professionalism and More

by Flyman727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Petty
Nov 14, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

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