AutoNation Ford St. Petersburg - Service Center

Sent my 1997 Ford campervan for a checkup back in July. Due to Covid it hadn’t been on a road trip in two years but was driven around locally on a regular basis and always started and drove well. I asked Due to Covid it hadn’t been on a road trip in two years but was driven around locally on a regular basis and always started and drove well. I asked for complete checkup as we were planning on camping starting at the end of October. In August was told service was complete and the mechanic could also fix my generator, they just needed to order a new starter. After three months of waiting and calling, no more work was done, the mechanic and serviceman quit but the bill went up from $1200 to $1900. Bill was finally adjusted to take off the work that was not done. Took van home and a few days later on October 31st while waiting in,line to get gas the radiator blew. So much for our road trip! After almost another month in their service department they advise me I needed a new radiator and alternator costing another $2500. Kevin, the service manger, told me that 4 months is normal to service a vehicle and there was no way they could know that my radiator was blown and I needed a new alternator. My vehicle had been serviced by Auto Nation before and after every road trip we took to make sure we didn’t have issues like this. Mechanics always told me the vehicle was in excellent condition. Will never use Ford Auto Nation again. More

The customer service is the best here! I will definitely be back and send my friends. I will definitely be back and send my friends. More

When your buying a car the staff is all over you but when you need service or help with an internal problem no one wants to be bothered with you you need service or help with an internal problem no one wants to be bothered with you More

Always fast and efficient service when I take my vehicle in for it's maintenance. Thanks to Salim for keeping me up on the progress as I waited. in for it's maintenance. Thanks to Salim for keeping me up on the progress as I waited. More

Always very helpful and efficient. Only issue was price for 4 tires installed. 30% more than Sam's. All other services just great Only issue was price for 4 tires installed. 30% more than Sam's. All other services just great More

I found Auto Nation and their service department including my service advisor to be very professional and prompt in carrying out the needed recall repair on my vehicle.I would not hesitate to recomm including my service advisor to be very professional and prompt in carrying out the needed recall repair on my vehicle.I would not hesitate to recommend them for any services your vehicle may need,. More

Service is always excellent at Ford and thanks to Beth everything went smoothly. She is an asset to the service department. everything went smoothly. She is an asset to the service department. More

Everything went very well. I had to change my original appt because of my work schedule. There was no problem. I went back a couple of days later and the work was done. I had to change my original appt because of my work schedule. There was no problem. I went back a couple of days later and the work was done. More

Beth is a Rock Star! She took care of everything, and made for an excellent experience. She took care of everything, and made for an excellent experience. More

Had a very good experience. Beth was wonderful with getting my vehicle taken care of. She communicated often with the status and any questions that I had. Beth was wonderful with getting my vehicle taken care of. She communicated often with the status and any questions that I had. More