AutoNation Ford St. Petersburg - Service Center

Number one, the person that helped me from beginning to end "Micky" should be thanked by AutoNation Ford and given a pay raise for the excellent customer service she provided from beginning to end. In this end "Micky" should be thanked by AutoNation Ford and given a pay raise for the excellent customer service she provided from beginning to end. In this day and age when good customer service is rare, Micky hit it out of the park! My car was fixed by the dealership an is running like new again! Thanks to everyone involved, my experience was fantastic from start to finish. Thanks again to Micky for giving top notch customer service. More

Prompt, courteous service. Visited as a walk in needing a new key, expecting to have to order key and make appointment for programming computer chip in key, but service adviso Visited as a walk in needing a new key, expecting to have to order key and make appointment for programming computer chip in key, but service advisor found key in inventory, and had it programmed while I waited, all in about 30 minutes—very impressed. More

The dealership was very friendly and was eager to help me when I arrived. They listened to the issues I was concerned about. Called me to let me know what they found out and when my car was done I received when I arrived. They listened to the issues I was concerned about. Called me to let me know what they found out and when my car was done I received a text letting me know it was done. More

Courteous, good service. On time. Micky was great, as usual.blah, blah, blah, blah blah. On time. Micky was great, as usual.blah, blah, blah, blah blah. More

Above and Beyond! ! What a hugh difference from 2 years ago, keep up the great work and team building it truly shows how far it’s come. Thank you again! ! What a hugh difference from 2 years ago, keep up the great work and team building it truly shows how far it’s come. Thank you again! More

Service advisor MICKY, was prompt & courteous and kept me updated. Check in and checkout was easy quick and simple updated. Check in and checkout was easy quick and simple More

The dealership still cannot get my name correct in their system after 3 years of asking them to correct it. I also could not get a phone call back after leaving voicemails on two separate days to get an upd system after 3 years of asking them to correct it. I also could not get a phone call back after leaving voicemails on two separate days to get an update on a job that was supposed to be done same day. More

The service department was excellent. They were very informative. They made sure they kept in touch with us to let us know what was going on. They gave us a range when the truck would be They were very informative. They made sure they kept in touch with us to let us know what was going on. They gave us a range when the truck would be done and they met that date. Very pleased with everybody there very professional definitely recommend. More

Professional, excellent customer service (Beth:) and quality work. Will go back time and time again. quality work. Will go back time and time again. More

Great experience. My service advisor Beth did a great job making sure my truck was repaired. My service advisor Beth did a great job making sure my truck was repaired. More