AutoNation Ford St. Petersburg - Service Center

I had a recall fixed. The staff was friendly and accommodating. Waiting are very nice. Vehicle finished in amount of time quoted. The staff was friendly and accommodating. Waiting are very nice. Vehicle finished in amount of time quoted. More

Micky took great care of me and my vehicle through the entire recall process. Hopefully, she will be my representative the next time I have to take my Escape in for service. entire recall process. Hopefully, she will be my representative the next time I have to take my Escape in for service. More

Very friendly and honest staff. Being from out of town i was treated very well. I would recommend this dealership. Being from out of town i was treated very well. I would recommend this dealership. More

When I took my car there they said it would be ready in either 1 day or next Monday (it was a Thursday so they wouldn’t work on it during the weekend. Of course it was not ready on friday, which was unders either 1 day or next Monday (it was a Thursday so they wouldn’t work on it during the weekend. Of course it was not ready on friday, which was understandable, but when Monday came they said the replacement of the part my car needed was not working and they needed to order a new one, which would take an extra day. That extra day I had to pay Uber to go anywhere and when I went to pick up my car on Tuesday they refused to make any kind of discount for a problem that was on their end and that had nothing to do with me. Besides that, they did fix the problem my car had. So there’s that. More

I had some reservations about using AutoNation for recall service, because the booking tool online didn't show availability for a few weeks. However, I picked a good morning slot where I could drop the car service, because the booking tool online didn't show availability for a few weeks. However, I picked a good morning slot where I could drop the car in the evening and was just hoping to be able to pick it up in the morning. When I was dropping off the car, they had availability to perform the work that evening (within 30 min of me handing them the keys). That saved me a whole different round trip! More

I have been getting 10 of my Ford vehicle serviced at this dealership. It’s an excellent place to buy a service your Ford vehicles. Everyone iI have been getting 10 of my Ford vehicle serviced at this de this dealership. It’s an excellent place to buy a service your Ford vehicles. Everyone iI have been getting 10 of my Ford vehicle serviced at this dealership. It’s an excellent place to buy and service your Ford vehicles. More

Service great - follow through lousy. Do not have the parts to fix a ford generated recall on the vehicle Do not have the parts to fix a ford generated recall on the vehicle More

The Service Advisor Micky and Senior Master Technician Mike V. did their usual outstanding job! Very professional! Mike V. did their usual outstanding job! Very professional! More

Service manager started out helpful. After having my car 5 days and not being able to diagnose it they gave it back to me in the condition I brought it in for repairs. Upon getting in my After having my car 5 days and not being able to diagnose it they gave it back to me in the condition I brought it in for repairs. Upon getting in my car the issue arose to where the service manager and worker along with the mechanic observed the problem. The service manager kindly gave me a loner and they kept the car an additional 7 days and took the loner back and still did not repair the vehicle but, sent me to a Chevy dealer and told me they may be able to help me. I brought the car from Auto nation and the extended warranty. Thankfully the service manager of Auto nation contacted the service manager of Chevy and worked to get me in a vehicle while they troubleshoot and repair my car. More

Selim is great. Beth also was great getting me connected with him and they made sure the tech was familiar with the Shelby. Very smooth. Beth also was great getting me connected with him and they made sure the tech was familiar with the Shelby. Very smooth. More