AutoNation Ford St. Petersburg - Service Center

AutoNation Ford in St Petersburg was efficient, helpful, and professional throughout the entire process of getting my Mustang GT Mach E checked out. and professional throughout the entire process of getting my Mustang GT Mach E checked out. More

I purchased a 2013 Ford Fusion that came with various undisclosed problems. The engine needs replacing along with the battery. After breaking down, the car was returned to the service center for repairs. undisclosed problems. The engine needs replacing along with the battery. After breaking down, the car was returned to the service center for repairs. A year ago I purchased a costly protection plan for 36,000 miles. Throughout the week, the service center has stalled, "investigated" and done everything they can to get around making the repairs or taking accountability for selling me a vehicle with a defective engine. They refuse to give me specifics regarding my vehicle protection plan and their obligations to honor it. I purchased and paid off two vehicles through the neighboring Crown dealership. Over a decade of doing business with Crown, there were no issues in terms of doing right by the customer or honoring warranties. I have never experienced such condescending and disrespectful managers, and there is a GM who refuses to face customers or work to resolve a dispute in a amicable fashion. Having worked for a reputable car dealership after college, it is apparent that this company lacks ethics and is only concerned about getting your money. Afterwards, you are on your own. No loaner, no replacement, no honoring warranty, do the best you can. There are better companies to do business with. Don't trust AutoNation Ford them with your hard earned money. More

Prompt friendly service at a reasonable price. Service needs are well explained. Comfortable waiting lounge. Service needs are well explained. Comfortable waiting lounge. More

If I could give them no stars I would. Every time my son has brought his truck in there to get fixed. They have screwed up the whole situation kept his vehicle for days and days at a time Every time my son has brought his truck in there to get fixed. They have screwed up the whole situation kept his vehicle for days and days at a time and the last time they didn’t even address the actual issue that it was in there. Lost his paperwork, claimed he didn’t have a warranty . Never go there! More

Great service with a great staff that takes care of our family vehicles. Sarah is the best! family vehicles. Sarah is the best! More

Barbara, who helped me was polite, thorough and great about keeping me informed about progress with the repairs. about keeping me informed about progress with the repairs. More

Had service done on F250 only problem was the valve stim that was put on at our request doesn't match they other ones and it looks stupid now. Would like it fixed to match! that was put on at our request doesn't match they other ones and it looks stupid now. Would like it fixed to match! More

Micky who help me at the desk and Gary who performed the work were amazing to work with. 5 stars all the way around. work were amazing to work with. 5 stars all the way around. More

This dealership is the best, from top to bottom. Everyone is knowledgeable, people friendly. A great experience! Everyone is knowledgeable, people friendly. A great experience! More

WE WANT TO TELL THE MANAGEMENT OF AUTONATION THAT SARAH HAS BEEN GREAT WITH HER DELIVERY OF THE SERVICE LEVELS TO MY WIFE AND I …. SHE GETS A 5 STAR RATING ; ALTHOUGH THE PEOPLE WHO ARE APPARENTLY LOCATED HAS BEEN GREAT WITH HER DELIVERY OF THE SERVICE LEVELS TO MY WIFE AND I …. SHE GETS A 5 STAR RATING ; ALTHOUGH THE PEOPLE WHO ARE APPARENTLY LOCATED SOMEWHERE IN THE BUILDING AND TAKE THE PHONES WHEN THE SERVICE WRITERS ARE OCCUPIED SHOULD HAVE A DEFINITE LESSON ON THE PROPER DELIVERY OF SERVICE …. WE HAVE CALLED A NUMBER OF TIMES AND HAVE HAD NOTHING BUT COMPLETE DISINTEREST FROM THESE PEOPLE THANK YOU SARAH FOR LOOKING AFTER US SO PROFESSIONALLY !!! JIM AND FRAN ‘’’’ More