AutoNation Ford St. Petersburg - Service Center

Been dealing here for five years bout my 2020 F150 here, had all the service done here, have never had a problem, easy in and easy out, everyone is so friendly. had all the service done here, have never had a problem, easy in and easy out, everyone is so friendly. More

My service writer Micky is great as long as the upper management doesn't prevent her from seeing my texts! Micky's communication to me has always kept me informed and she is very knowledgeable. I bring 4 management doesn't prevent her from seeing my texts! Micky's communication to me has always kept me informed and she is very knowledgeable. I bring 4 cars in for service to this dealership. More

The following txt came from Natalie in the service dept. Good morning, It's Natalie from AutoNation Ford. You just received a the follow up questioniare. Yes and a 5 on likelihood to reccomend. will allow Good morning, It's Natalie from AutoNation Ford. You just received a the follow up questioniare. Yes and a 5 on likelihood to reccomend. will allow me to close out my follow up and attach the $260.00 worth of points - Natalie She sent this regarding the poor experience I had at their in their svc dept. I rated all 1's on the survey and stated....not sure this is a good way to do business when you have to buy/bribe your reviews. Dee S. More

Selim and the team took very good care of me and my older vehicle. I appreciate the texts describing the diagnostics and then having the opportunity to ask questions and discuss with Selim. It was really hel vehicle. I appreciate the texts describing the diagnostics and then having the opportunity to ask questions and discuss with Selim. It was really helpful and made me feel good about the work being done. Thank you! More

Lincoln went above and beyond my expectations. When the warranty company came back with a much lower number than the estimate, he assured me that he would talk to the adjuster and get it covered. When the warranty company came back with a much lower number than the estimate, he assured me that he would talk to the adjuster and get it covered. He did exactly that and I am extremely grateful. He was also very polite and answered the million questions I had. More

I was driving my 2103 Ford F250 Diesel and smelled something burning. I pulled over and saw a lot of engine oil leaking out underneath. I towed my truck AutoNation Ford St Petersburg. The service advi something burning. I pulled over and saw a lot of engine oil leaking out underneath. I towed my truck AutoNation Ford St Petersburg. The service advisor, Micky was very nice, upfront and honest, she said it may take a couple days for them to see what the problem was. Within a couple days, the dealership made a thorough and accurate diagnosis and provided a repair plan and cost. They also were able to help me with my breakdown repair warranty coverage. .While the truck was in for repair, Micky put me in a brand new 2025 F150 courtesy truck. Mostly due to backorder parts, the repair took a little bit longer than expected. When the repairs were complete I picked up the vehicle and the price I paid was exactly what was quoted. The vehicle is back on the road and leak free. Micky and the whole team at AutoNation Ford does a great job. They are courteous and friendly. Thank you! More

2022 F150 less then 30000 miles. Nut came off or broke on upper control arm. Caused 5000$ in damage. Ford won’t honor warranty saying truck is modified. Waldoch won’t honor warranty Nut came off or broke on upper control arm. Caused 5000$ in damage. Ford won’t honor warranty saying truck is modified. Waldoch won’t honor warranty saying it’s a Ford part. Autonation totally blew me off.. More

AutoNation Ford in St Petersburg was efficient, helpful, and professional throughout the entire process of getting my Mustang GT Mach E checked out. and professional throughout the entire process of getting my Mustang GT Mach E checked out. More

I purchased a 2013 Ford Fusion that came with various undisclosed problems. The engine needs replacing along with the battery. After breaking down, the car was returned to the service center for repairs. undisclosed problems. The engine needs replacing along with the battery. After breaking down, the car was returned to the service center for repairs. A year ago I purchased a costly protection plan for 36,000 miles. Throughout the week, the service center has stalled, "investigated" and done everything they can to get around making the repairs or taking accountability for selling me a vehicle with a defective engine. They refuse to give me specifics regarding my vehicle protection plan and their obligations to honor it. I purchased and paid off two vehicles through the neighboring Crown dealership. Over a decade of doing business with Crown, there were no issues in terms of doing right by the customer or honoring warranties. I have never experienced such condescending and disrespectful managers, and there is a GM who refuses to face customers or work to resolve a dispute in a amicable fashion. Having worked for a reputable car dealership after college, it is apparent that this company lacks ethics and is only concerned about getting your money. Afterwards, you are on your own. No loaner, no replacement, no honoring warranty, do the best you can. There are better companies to do business with. Don't trust AutoNation Ford them with your hard earned money. More

Prompt friendly service at a reasonable price. Service needs are well explained. Comfortable waiting lounge. Service needs are well explained. Comfortable waiting lounge. More