AutoNation Ford St. Petersburg

Due to my urgent need for service, Selim and his team took my car right away to check on what could be done. Unfortunately the part needed wasn't available on Friday. Selim tried to get part on Saturday took my car right away to check on what could be done. Unfortunately the part needed wasn't available on Friday. Selim tried to get part on Saturday but it never arrived at dealership. He contacted me right away and even sent an employee to Orlando on Monday to get part and install by late Monday afternoon. I had physical therapy and one other appointment and used family to help. I only wished I had been offered a rental. Not sure if that is Autonation policy but for someone like myself, maybe it should be. Overall, I feel like experience was good. If the part isnt at dealership, not the fault of the service advisor. Selim kept in contact and seemed to work hard to get my vehicle back to me as soon as he could. More

If you want to sell your vehicle and prefer an easy, professional experience and would like more details, please see James Hendon. He's the Best! professional experience and would like more details, please see James Hendon. He's the Best! More

Installation of a new battery for my F150 was completed in a timely and professional manner. in a timely and professional manner. More

I paid good money for this Certified Mercedes and even spent more to have it sent to St. Pete Ford from Del Ray Cadillac. Turns out that the Autonation 90 day warranty offered thru the Ford dealership isn spent more to have it sent to St. Pete Ford from Del Ray Cadillac. Turns out that the Autonation 90 day warranty offered thru the Ford dealership isn't half of what of the Cadillac Dealership... Who knew? Thought the warranty would be standardized across all Autonation Dealer, nope. To top it off, the local Ford dealer was by no means gracious about servicing anything covered by that warranty. There 1st question was, didn't you also buy an extended warranty? Implying, go bother them! Enjoyed working with my salesperson Lexi, but she was the only good thing about dealing with this Dealership! I was paying Cash, but still had to meet with Keith the Finance manager to complete the paperwork. He's a real Parana, watch out for his "fast shuffle"... More

I had a very positive experience with the service department. People were extremely helpful and went above and beyond what I expected. I even had my truck back in less than a week. Great service 👏 department. People were extremely helpful and went above and beyond what I expected. I even had my truck back in less than a week. Great service 👏 👍 👌 More

Mickey is the best! She doesn't oversell products or services unless needed.Thank you. She doesn't oversell products or services unless needed.Thank you. More

Michael and Katie and Joe were great to work with. We look forward to working with them as they help with parts for our new truck. We look forward to working with them as they help with parts for our new truck. More

Amazing customer service! Our salesperson, Scott Briggs is so patient and helpful! Thank you for your time and talent. Our salesperson, Scott Briggs is so patient and helpful! Thank you for your time and talent. More

Scott our salesman went and still has gone beyond taking care of every question we have had. From ordering our 21 Bronco Wildtrak in January of 21 to changing to a Outer Banks to finally get our 23 Outer Ba care of every question we have had. From ordering our 21 Bronco Wildtrak in January of 21 to changing to a Outer Banks to finally get our 23 Outer Banks delivered on May 30 2023. Thank you Scott! More

Very great experience! Paid great price for our old van and got us into a way better newer van quickly! Paid great price for our old van and got us into a way better newer van quickly! More