AutoNation Ford St. Petersburg

Poor Communication I scheduled an appointment to fix a broken windshield washer hose, giving the service scheduler my make, year and model of my brand new F250. On the m I scheduled an appointment to fix a broken windshield washer hose, giving the service scheduler my make, year and model of my brand new F250. On the morning of my appointment I checked-in for my scheduled appointment and clearly restating the exact problem (a broken windshield washer hose), I sat for 1 hour until a technician returned to tell me I had a broken washer hose which would have to be ordered. I express my disappointment that it took an hour to restate the problem. I was informed that it took so long because I did not have an appointment; and that they were not a parts wholesaler. If the service personel choose not to listen to the vehicle owner and cannot coordinate with their scheduler, I cannot think they are competent to handle even simple repairs without wasting my time and money. I will order the part on-line and repair it myself. I will also be looking for another dealership for warrant work More

Got what I expected Check in went smoothly. After that it was all down hill. Brought my 2014 Fusion in for routine maintenance (update gps and tire rotation) Arrived at 8 Check in went smoothly. After that it was all down hill. Brought my 2014 Fusion in for routine maintenance (update gps and tire rotation) Arrived at 8:15 AM. At 10:15 and after watching several other customers come and go I checked to see how things were progressing. I checked with Jim Kubislak . To make a long story short he forgot to tell my assigned service adviser, Lymari Martinez I was even there.. I was told Sync update normally takes 45-60 min.. I finally left dealer over 3 hours later. When I got home I checked to see if tires had been rotated (I marked the rims) and they hadn't been. I called dealer and talked to service mgr and he offered to rotate the tires right away if I brought the car back.. Thanks but no thanks. Never go to a dealer for routine maintenance. The only time i"ll ever go back (reluctantly) is for warranty service More

Awesome!! No pressure whatsoever! We went in to check out the new 2015 mustang and ended up finding the car of my dreams....2009 Mustang GT/CS...beautiful car!! Sales team, finance te We went in to check out the new 2015 mustang and ended up finding the car of my dreams....2009 Mustang GT/CS...beautiful car!! Sales team, finance team, managers, parts, everyone was awesome!! More

recommended I have never had an issue here. Lenny helped me in service this time and Nancy in warranties. Both nice and helpful. Great service...great people !! I have never had an issue here. Lenny helped me in service this time and Nancy in warranties. Both nice and helpful. Great service...great people !! More

I am happy with the car I purchased. There was some issues I had with them but Sales manager Paul made it right thanks for willingness to work it out. I would recommend this dealer. Thanks AutoNation F issues I had with them but Sales manager Paul made it right thanks for willingness to work it out. I would recommend this dealer. Thanks AutoNation Ford. More

My experience with AutoNation Ford was wonderful. Chris helped me pick the perfect vehicle for me. The Scott and Hope worked out all the figures to meet my budget. I will send anyone looking for a car ther helped me pick the perfect vehicle for me. The Scott and Hope worked out all the figures to meet my budget. I will send anyone looking for a car there to see Christopher. Thanks Again. More

AUTONATION FORD OF ST. PETERSBURG, FLORIDA REVIEW: AUTONATION FORD OF ST. PETERSBURG, FLORIDA REVIEW: Michael Pratt of Auto Nation Ford in St. Petersburg, Florida worked exceedingly hard to help us AUTONATION FORD OF ST. PETERSBURG, FLORIDA REVIEW: Michael Pratt of Auto Nation Ford in St. Petersburg, Florida worked exceedingly hard to help us buy our new Ford Fiesta. Since we are very experienced buyers, we realize that dealing with us can be stressful and time consuming. Michael's demeanor never changed from being friendly and courteous despite our push for the very best deal possible. Our purchase adventure started on May 2nd and ended at about 10 PM on May 6th. Michael stayed pass closing time to finalize the purchase as did the Finance representative who got us an unbelievable loan at 1.29%. Great Five Star work by all involved. Thanks, Pete More

Great job from the time I met Barry and throughout the finance process. The only negative thing was the guy who was sent to go over the features of the vehicle did a terrible job and should of not been gi finance process. The only negative thing was the guy who was sent to go over the features of the vehicle did a terrible job and should of not been given this simple task. Even with that, I would recommend this dealership and Barry as your salesman. More

Salesperson Carol Pratt was very helpful with every step of the process of my buying my Ford Fiesta. All I had to do was answer questions and she did everything else, by setting up financing and insurance. of the process of my buying my Ford Fiesta. All I had to do was answer questions and she did everything else, by setting up financing and insurance. All I had to do by the end of the day was sign all the paperwork and I drove away with the New Fiesta. More