AutoNation Ford South Fort Worth - Service Center
Fort Worth, TX
291 Reviews of AutoNation Ford South Fort Worth - Service Center
Lounge not clean, old, needs update. Service tech did not update me and left without telling status of work. 2 and a half hours for a scheduled oil change is too long. Service tech did not update me and left without telling status of work. 2 and a half hours for a scheduled oil change is too long. More
brought my 2018 to dealer for repairs covered under extended warranty. main issue is they had my truck for three weeks and never diagnosed or started repairs. i was misled by the autonation regional extended warranty. main issue is they had my truck for three weeks and never diagnosed or started repairs. i was misled by the autonation regional call center that the dealer would be ready to start on my car the next monday so i took the car in the saturday before. second issue is service department not once contacted me to provide status. i had to call multiple times on the chance someone knowledgeable would answer the phone. finally after nearly three weeks of getting led along thinking work would start shortly i was informed that it would be at least another four weeks before the only mechanic in the assigned work lane could start work. my other option offered was to pick up my truck and take it to another dealer, which i did. now my truck is getting worked on and i have a service advisor that actually gives me status regularly. even though the new dealer is on other side of dallas i am glad i didn't waste any more time with autonation s ft. worth. i had stopped using them before when i was told they dont do appointments and with this latest experience i wont be coming back More
I brought the car in to be connected to the computer to see why my key was having a hard time starting. I was told to drop it off and in 3 weeks it would be connected to see what was wrong with it and then see why my key was having a hard time starting. I was told to drop it off and in 3 weeks it would be connected to see what was wrong with it and then would probably order the part. No rentals available so I wouldn’t have a car during this time for work, etc…. After about 4 days then I found another shop and picked it up. It shouldn’t take that long to look at a car. This is not acceptable service. More
I can always expect to get quick and friendly service at AutoNation South Fort Worth, Service riders are knowledgeable, And I always get my car back quickly. AutoNation South Fort Worth, Service riders are knowledgeable, And I always get my car back quickly. More