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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.9
291 Reviews

291 Reviews of AutoNation Ford South Fort Worth - Service Center

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October 12, 2022

Lounge not clean, old, needs update. Service tech did not update me and left without telling status of work. 2 and a half hours for a scheduled oil change is too long. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett
Oct 18, 2022 -

AutoNation Ford South Fort Worth responded

Hi Martha, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.

October 10, 2022

Easy to get an appointment and never a very long wait. Thank You for the maintenance y’all do. More

by cjvickers3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Oct 14, 2022 -

AutoNation Ford South Fort Worth responded

Hello there! We appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

October 09, 2022

I have been know them year and years bring my f350 to the service and those guys are awesome from the service throughout the salesman More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 14, 2022 -

AutoNation Ford South Fort Worth responded

Johnny, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford South Fort Worth. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 06, 2022

great job see again one day and keep up the great work you guys do thanks again More

by jherna4181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad
Oct 12, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 06, 2022

All I have to say is that the service writer we use all ways has our trucks ready on time. More

by Robert.gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fisher
Oct 12, 2022 -

AutoNation Ford South Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 04, 2022

brought my 2018 to dealer for repairs covered under extended warranty. main issue is they had my truck for three weeks and never diagnosed or started repairs. i was misled by the autonation regional More

by nitramjn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
elmer perez
Oct 10, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-3225 to discuss what we can do to help.

October 04, 2022

Great service, and great pricing! Shout out to Cameron Clark for a job well done! Thanks! More

by chandlerwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Clark
Oct 10, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford South Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

I brought the car in to be connected to the computer to see why my key was having a hard time starting. I was told to drop it off and in 3 weeks it would be connected to see what was wrong with it and then More

by Francis Guerrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elmer Pérez
Oct 10, 2022 -

AutoNation Ford South Fort Worth responded

Hi Francis, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (817) 522-3225. We'd appreciate the chance to make your experience a positive one.

September 30, 2022

I WILL NEVER GO THERE AGAIN. THE ONE ON CAMPUS DR, IN FORT WORTH TEXAS More

by ftwtex40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BRETT AND ELMER
Oct 06, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.

September 30, 2022

I can always expect to get quick and friendly service at AutoNation South Fort Worth, Service riders are knowledgeable, And I always get my car back quickly. More

by Bronco4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 07, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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