Back

AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.9
291 Reviews

291 Reviews of AutoNation Ford South Fort Worth - Service Center

Sort by
November 24, 2022

I recently had yet another great experience with the service department at AutoNation Ford South Fort Worth, Special thanks to my service advisor Brett Alvine! More

by Doug Ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Alvine, Jerry Fisher
Nov 25, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 22, 2022

Never a disappointment- dependable, efficient service you can count on. Jerry is the best!, not to mention Walter for always providing you safe and timely car service.. More

by Ch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Great Service and communication. The actual cost was under the estimate provided and the actual time to diagnose was under the estimated length of time as well More

by BMG044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Always great service, will definitely return for future repairs. Service was very fast and friendly. More

by donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Jim
Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi Donnie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 21, 2022

Got great deal on purchase and Jerry take great care of my service needs perfext More

by jamesswager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 20, 2022

Would never take my car back to this place. All they want is to take customers money without fixing your car’s problems. More

by clara Ovando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hello Clara, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford South Fort Worth. We'd like the opportunity to turn your experience around. Please reach out to us at (817) 522-3225 at your earliest convenience to discuss how we can turn this experience into a positive one.

Nov 25, 2022 -

clara Ovando responded

And who I am supposed to talk to?

November 19, 2022

Turn around time for maintenance is disappointing. Many customers can't be without transportation for days at a time with no loaner etc. More

by Wmoore3267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3225 -- we hope to hear from you soon.

November 19, 2022

Service was great, everyone was nice and friendly! However, I went in for a repair and one of the guys told me he would call me when my parts came in so I could get my car fixed asap… I never received More

by ???
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Clark
Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thank you for bringing this matter to our attention. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 17, 2022

Excellent customer service by Services Dept! Kept me well informed as to the status of my vehicle. More

by glennharding9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 21, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Ford South Fort Worth. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 07, 2022

Professional, hardworking. My vehicle runs like it’s brand new now. Total difference before & after service. More

by recoil.battery.0f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Nov 15, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

...
7
...