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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.9
291 Reviews

291 Reviews of AutoNation Ford South Fort Worth - Service Center

Sort by
July 03, 2023

Words service experience, they need new staff that knows what they’re doing, and not ti lie to their customers More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Maggard
Report | Print
Jul 06, 2023 -

AutoNation Ford South Fort Worth responded

Hi Joshua, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-3225 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 20, 2023

I had my truck serviced at Autonation Fort South Fort Worth, oil change and tire rotation. They did a great job! The appointment was easy to make and it was a quick service. THANKS Pete More

by Pete.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jun 23, 2023 -

AutoNation Ford South Fort Worth responded

Pete, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 14, 2023

Nina was a true professional. She answered all questions and gave me fast and efficient service More

by Ericcbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Jun 19, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 13, 2023

Took almost a year for them to fix my car but when I told them I needed paperwork for my lawyer all of a sudden the part came in two days later and I was back on the road again. Suspicious. More

by sarinac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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May 28, 2023

My truck was at dealership a week, no service was conducted, service department lied about investigating issues. When I called dealership I received various stories, one person would say truck was More

by Pjchanc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist
Report | Print
May 31, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-3225 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 26, 2023

I don't like the customer service would never recommend anyone to come here. Period More

by ebonyrose3838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek
Report | Print
May 31, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford South Fort Worth take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3225 -- we hope to hear from you soon.

May 25, 2023

I have brought with car from here for over 20 yrs and have not been let down More

by mrkamryon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i don't remember
Report | Print
May 29, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford South Fort Worth. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 23, 2023

Very fast and efficient, great customer service. Since I dropped my vehicle off I was informed every step of the way. Great work as well More

by darwinkiprotich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
May 26, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2023

Great Customer service. I was greeted warmly and when i explained that i had an appointment for an oil change and a vehicle inspection I was told to wait in the customer lou More

by wally51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
May 13, 2023 -

AutoNation Ford South Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

I had to go 4 times to have a recall taken care of because they didn't have parts for my vehicle. More

by laurabraggdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennen
Report | Print
May 15, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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