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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.9
291 Reviews

291 Reviews of AutoNation Ford South Fort Worth - Service Center

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August 12, 2021

The staff was very friendly &. Knowledgeable.They were very efficient & met all my needs.I was satisfied with the service they provided.My thanks to all of the staff & a special thank you to my assigned s More

by Irenejohnson1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
Aug 12, 2021 -

Irenejohnson1948 responded

Thanks for your service!

Aug 12, 2021 -

Irenejohnson1948 responded

Yes

August 11, 2021

Great service as always, no problems as always. Looking forward to next maintenance service. More

by donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sloan and Jeremy Osborne
Aug 13, 2021 -

AutoNation Ford South Fort Worth responded

Hi Donnie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 13, 2021 -

AutoNation Ford South Fort Worth responded

Hi Donnie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2021

Took about 20 min to get my recall service done! Quick service! More

by Gortega1320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Martinez
Aug 11, 2021 -

AutoNation Ford South Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 06, 2021

Need to be more punctual - took way too long due to overscheduling. Brett was very friendly and efficient. What happened to cleaning car after servicing? More

by summersjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 17, 2021 -

AutoNation Ford South Fort Worth responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 06, 2021

Great service will be definitely return for my next service repair! Great!! Great !! Since the moment I walked in the doors everyone was very helpful! More

by Yaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Aug 17, 2021 -

AutoNation Ford South Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 04, 2021

Brought the vehicle in for 7A appointment. Vehicle was finish around 12n. For a permanent battery plus update on compute. Service person came in one time.for update, More

by 42Grundon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Aug 09, 2021 -

AutoNation Ford South Fort Worth responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-3225 to discuss what we can do to help.

August 04, 2021

They did good work at a reasonable price. There was an unexpected problem caused by simple miscommunication and the service rep & management spent extra time & effort to clear up everything. I appreciate More

by Mike A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Alvine, Sergio, Service Manager
Aug 06, 2021 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

This location always provide good customer services to me. This is my second vehicle I purchased at this location and I am always treated well at this location. More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 17, 2021 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 23, 2021

Everyone was very helpful and kept me informed about the work that was done.Awesome people to work with, would highly recommend this Dealership to everyone. More

by John.devos11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stidham, Jerry Fisher
Aug 13, 2021 -

AutoNation Ford South Fort Worth responded

John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford South Fort Worth! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 22, 2021

An appointment was made on 7-17-21 for 7-19-21 and it was not honored. My vehicle was there two days with no progress. I picked it up without correcting the issue. More

by buckie929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
Jul 24, 2021 -

AutoNation Ford South Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3225. We hope to hear from you.

Jul 24, 2021 -

buckie929 responded

Thanks for the response, I will contact the General Manager at the number provided.

Jul 31, 2021 -

buckie929 responded

I made an attempt to contact the General Manager with no success. If possible, provide a direct number to discuss this further.

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