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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.9
291 Reviews

291 Reviews of AutoNation Ford South Fort Worth - Service Center

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August 24, 2023

They treat people good and give you water because it is hot. The bathrooms are clean. More

by pantojatom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service good
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Aug 30, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 20, 2023

Fast friendly done right at a fair price what more could you want from a dealer More

by sak76118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Aug 25, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 19, 2023

Service department cannot complete work when scheduled. There has been 2 times that I scheduled work to be done to my work truck and they cannot get it done. Leaving me without being able to go to work and More

by TimM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
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Aug 25, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.

August 17, 2023

We were traveling and our truck broke down, we had to leave it behind, however the team was great at communicating during the repair time. Truck needed major repair and the services was great. Thank you, More

by estela.molina0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen Lewis
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Aug 23, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 17, 2023

Always great service and advice. Great place to get your service and parts from. Will be back for sure. More

by donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan, Randall
Report | Print
Aug 23, 2023 -

AutoNation Ford South Fort Worth responded

Hi Donnie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2023

Great customer service and fast service. I recommend this dealership. Very happy with their work. More

by emrguisao26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
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Aug 14, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you so much for your positive comments about AutoNation Ford South Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

They are professional they do good work my experience was good with them great service More

by marshallcurry750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrrell, Strickland
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Aug 07, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2023

i asked for a full service on my Expedition and only got an oil change??? More

by rwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Aug 04, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3225. We hope to hear from you.

July 27, 2023

Really bad service and some employees are so rude don’t think I’m doing business with them anymore More

by Ducoingmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jul 31, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3225. We hope to hear from you.

July 13, 2023

Service was good just did not get what I expected. I thought I made an appointment for the Works oil change deal that comes with a tire rotation but just got an oil change for a higher price than I ex More

by LeaveittoD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Jul 17, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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