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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.9
291 Reviews

291 Reviews of AutoNation Ford South Fort Worth - Service Center

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August 29, 2022

Went in for routine oil change, and tire rotation. had no issues with either all points were in good condition. More

by knelson4831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 04, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

AutoNation South Fort Worth won my family's loyalty several years ago with the purchase of our wonderful Ford F150 Pickup! We then purchased our son's car ta Ford Fusion for college! Both purchases w More

by JDILBECK2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know, but they are all GREAT!
Aug 31, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 24, 2022

I am treated courteously by the staff. I have trusted my Fords with this service department since 1989 (at least). More

by jwinaski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Alvine
Aug 28, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

They don't take care of customers like they used to be before I don't recommend the service department anymore More

by nakida69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris at service department
Aug 28, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (817) 522-3225. We'd appreciate the chance to make your experience a positive one.

August 19, 2022

Brad oh Brad,every time i bring Mr Brads there big good morning.he says thanks you for letting us. service your 2020 Ford Truck. Its good too see someone love there job Keep up Mr Brad new truck is in m More

by Frank brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Brad
Aug 24, 2022 -

AutoNation Ford South Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2022

I showed up for an appointment which was made two weeks before the actual date. After someone looked at the car, I was asked to come back three days later. When I went back the second time, the car was f More

by lovellharper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Alvine
Aug 20, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 15, 2022

My visit to Ford this past week was very unhappy due to the fact each time that I have been coming back to the dealership the price of having the oil change keeps going up from $65.00 $72.00 and now this t More

by watson.laver
Recommend Dealer
No
Employees Worked With
N/A
Aug 19, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-3225 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 12, 2022

Complete Service and informative during the process Estimate and repair bill was correct with clear verbage for repairs needed More

by james.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
Aug 16, 2022 -

AutoNation Ford South Fort Worth responded

Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

Clean . Nice . And fast service . On time friendly Responsibility and good price and carefulness good paper work More

by Josealvarado30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradd
Aug 16, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2022

I was told that a vehicle would take me back to work. Service tech said it would be ready before courtesy driver would arrive. I did a chat with autonation online. They could not tell me the price for t More

by Rdguerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
? Unsure
Aug 04, 2022 -

AutoNation Ford South Fort Worth responded

Hi Rdguerra, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.

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