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AutoNation Ford South Fort Worth

Fort Worth, TX

4.2
579 Reviews
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5300 Campus Drive

Fort Worth, TX

76119

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Showing 579 reviews

July 19, 2023

It was a very pleasant experience! Chris Phillips was very attentive and extremely helpful. He took the extra time to show me all the features in my new truck. I highly recommend him a More

by armando1840
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Philips
Jul 24, 2023 -

AutoNation Ford South Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

we were sold a truck that should have never been sold! !! service dept wont even fix the issues and it's been one problem after another and it's only been 3 weeks now!!! so discussed with the service and t More

by texchic05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
all of them
Jul 20, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. If you'd like, please contact our General Manager at (817) 522-3225. We'd appreciate the chance to make your experience a positive one.

Aug 02, 2023 -

texchic05 responded

We were sold a truck that NEVER should have been sold. It's had nothing but problems and when we brought it to your service department like we were told, they told my boyfriend that he would have to take it to a chevy dealer. We did the next morning and they looked at it and it's been modified so much that we were told that they dont know if they can touch it with out running the vin and all the parts. THEY said it should have never been offered to yall to buy!!!! Oil was never changed when we picked it up or anything else, now it's got a leak in the exhaust and they told us that if the finance company finds out about all the issues they will drop the warranty!!!! Horrible service dept and Dealership!!!!!!

July 14, 2023

Worked with Mo and Raul in finance. Very easy to work with and had a pleasant experience with both. Was able to get the car I was looking for for the price I wanted. The monthly pa More

by Stefan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo, Raul
Jul 18, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 13, 2023

Service was good just did not get what I expected. I thought I made an appointment for the Works oil change deal that comes with a tire rotation but just got an oil change for a higher price than I ex More

by LeaveittoD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jul 17, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

Been dealing with this dealership since 2009 and have never had a problem with dishonesty. All around great team of people who want to earn your business More

by bwbaker8311989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Lopez, Raul in finance
Jul 17, 2023 -

AutoNation Ford South Fort Worth responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 11, 2023

I was in need of a replacement ride from an unexpected event and Chris was great in helping me. He helped me with the finance process and worked with me on getting the best option for my situation. Ever More

by BrettTX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
Jul 15, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2023

Words service experience, they need new staff that knows what they’re doing, and not ti lie to their customers More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Maggard
Jul 06, 2023 -

AutoNation Ford South Fort Worth responded

Hi Joshua, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-3225 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 20, 2023

I had my truck serviced at Autonation Fort South Fort Worth, oil change and tire rotation. They did a great job! The appointment was easy to make and it was a quick service. THANKS Pete More

by Pete.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jun 23, 2023 -

AutoNation Ford South Fort Worth responded

Pete, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 19, 2023

I thank you all for your great service and help y’all give to all of us. More

by Andresramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rodrigues
Jun 22, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2023

We had an amazing experience! Frank knew what we wanted and found it for us at the best price! Everyone was friendly and attentive, but at the same time not overbearing or press More

by deniseschaule
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Alli, David Ramos
Jun 20, 2023 -

AutoNation Ford South Fort Worth responded

Hello Denise, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford South Fort Worth. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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