AutoNation Ford South Fort Worth

You will explain my rating, the sales/financing was the was the easiet in/out process ever. Kaylen is a great sales person. You have had my BMW for 2 months and the brake pads need changed, so being loy was the easiet in/out process ever. Kaylen is a great sales person. You have had my BMW for 2 months and the brake pads need changed, so being loyal I went to the device dealership to get them replaced as well as an oil change. The service department staff will cause a person to never return to this dealership for nothing else. They don’t communicate and the employees are rude, they do not answer the phone. Since when does it take 5 hours for an oil change and brake pads. Granted they have to get the pads from BMW but really to have a vehicle since 10 and I am the one calling and checking the status when I am the one paying. Freaking ridiculous because of your shop Manager Jason and Brandon the service tech. I will never return, Sewell BMW in grapevine for me in and out. Superior customer service More

They treat people good and give you water because it is hot. The bathrooms are clean. hot. The bathrooms are clean. More

Doug and Jonathan were great to work with. Doug did a great job keeping me informed on my vehicle order status. Great follow-ups and they made sure my accessories came in super-fast. Doug did a great job keeping me informed on my vehicle order status. Great follow-ups and they made sure my accessories came in super-fast. More

Fast friendly done right at a fair price what more could you want from a dealer you want from a dealer More

Service department cannot complete work when scheduled. There has been 2 times that I scheduled work to be done to my work truck and they cannot get it done. Leaving me without being able to go to work and There has been 2 times that I scheduled work to be done to my work truck and they cannot get it done. Leaving me without being able to go to work and get a pay check for days. More

Always great service and advice. Great place to get your service and parts from. Will be back for sure. Great place to get your service and parts from. Will be back for sure. More

We were traveling and our truck broke down, we had to leave it behind, however the team was great at communicating during the repair time. Truck needed major repair and the services was great. Thank you, leave it behind, however the team was great at communicating during the repair time. Truck needed major repair and the services was great. Thank you, Jaylen Lewis, and team. More

I drove an hour to buy a used car from them. It has been a nightmare. The check engine light came on before I even made it home. Six weeks later it is still on. Because they missed an open r It has been a nightmare. The check engine light came on before I even made it home. Six weeks later it is still on. Because they missed an open recall I had to drive back over there on a Saturday and get it handled so the financing would fund. But was told they couldnt fix the "check engine" light that day. Twice the paperwork had mistakes on it by the finance dept and had to be overnighted to me to re-sign. I love the car but very disappointed that 6 weeks later I'm still driving a car with paper plates and a check engine light on. I regret going there. In the future I will only shop for a car in the Dallas area and hope this never happens to me again. More

Great customer service and fast service. I recommend this dealership. Very happy with their work. I recommend this dealership. Very happy with their work. More

Friendly, excellent service and very knowledgeable. Spent as much time as I needed to answer all my questions. Spent as much time as I needed to answer all my questions. More